When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until 11/19/25. 

Location: Valley Forge, PA, Rocklin, CA, Charlotte, NC, Cleveland, OH

Work Schedule: Hybrid – 3 days in office, 2 days remote 

Job Summary (Purpose): 

The LMS Administrator is responsible for the technical administration, maintenance, and optimization of AmeriGas’s Learning Management System (SAP). This role focuses on creating and managing enrollment groups, troubleshooting course and system issues, uploading and organizing L&D content, generating reports and analytics, and performing basic instructional design tasks. The LMS Administrator ensures the learning platform operates efficiently and effectively supports the training needs of the organization. This position works closely with the Learning and Development team to deliver seamless learning experiences to employees across the organization.

Key Characteristics:

• Strong technical aptitude with ability to troubleshoot complex system issues and identify root causes.
• Excellent attention to detail with strong organizational and project management skills.
• Analytical mindset with ability to interpret data and create meaningful reports for stakeholders.
• Strong problem-solving skills with ability to work independently and prioritize multiple tasks.
• Effective communication skills with ability to explain technical concepts to non-technical users. 

Duties and Responsibilities:

• Create, configure, and maintain enrollment groups based on job roles, compliance requirements, and access levels to ensure appropriate course assignments across the organization.
• Troubleshoot and resolve technical issues including course glitches, enrollment problems, SCORM package errors, and reporting discrepancies in a timely manner.
• Upload, organize, and manage diverse learning content including e-learning modules, videos, PDFs, and SCORM packages within the LMS platform.
• Develop and generate manager reports and analytics on learning and development data to track completion rates, compliance metrics, and training effectiveness.
• Perform basic instructional design tasks including course modifications, creating assessments, and updating existing learning materials to enhance user experience.
• Maintain LMS system integrity by conducting regular audits, data cleanup, and quality assurance checks on courses and user data.
• Provide technical support and guidance to L&D team members on LMS functionality, best practices, and new features.
• Collaborate with L&D Manager and team to implement system enhancements, workflow improvements, and new learning initiatives.
• Monitor user access issues and resolve account-related problems to ensure uninterrupted access to training materials.
• Stay current with LMS updates, patches, and new functionality to leverage system capabilities and improve learning delivery.
• Document standard operating procedures, workflows, and troubleshooting guides for LMS processes and functionality.

Knowledge, Skills and Abilities:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with advanced Excel skills for data analysis and reporting.
• Experience with e-learning authoring tools, specifically Articulate Rise and Storyline.
• Understanding of SCORM standards, e-learning best practices, and learning technology trends.
• Customer service orientation with commitment to supporting end-user needs.
• Basic understanding of instructional design principles and adult learning theory.

Education and Experience Required: 

• Associate’s or Bachelor’s degree in Instructional Technology, Information Systems, Business, or related field, or equivalent work experience.
• Minimum 3 years of experience in LMS administration or learning technology management.
• Hands-on experience with SAP Learning Management System or similar enterprise LMS platforms.
• Demonstrated experience creating and managing enrollment rules, user groups, and curriculum structures.
• Experience troubleshooting technical issues in learning management systems and e-learning content.
• Proficiency with SCORM packages, content uploads, and LMS reporting capabilities.
• Experience with Articulate Rise and Storyline or similar e-learning authoring tools preferred.
• Familiarity with data analysis and creating reports/dashboards for learning metrics.
• Experience working in a corporate learning and development environment preferred.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.  Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from $62,700.00 to $70,000.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. 

This is the Company’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.  The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.