Description
Advertiser Support is looking for a skilled Instructional Designer with a track record of success in supporting ad agencies. You’ll work with a highly-collaborative team of learning and performance professionals to build the skills of our programmatic support specialists and managers.
This is a great opportunity to support a growing team with your talents as a designer, developer, and communicator. You’ll be responsible for the full lifecycle of learning, from needs analysis through reporting of outcomes to senior leadership.
Our team is committed to creating dynamic, engaging, effective learning content that scales and generates results—while having fun and learning from each other.
Key job responsibilities
- Work backwards from agency customers and with business stakeholders to identify needs for learning interventions
- Design innovative learning solutions that focus on behavioral outcomes
- Develop sophisticated learning content using advanced multimedia tools
- Proactively identify performance gaps and propose learning interventions
- Contribute to process change to eliminate the need for learning interventions
- Share expertise in eLearning and Instructional Design with more junior team members
About the team
Advertiser Support provides robust customer services for advertisers ranging from small business owners to deeply experienced traders at large global ad agencies. Our associates must be able to not just resolve day-to-day issues, but also see around corners to provide strategic advice to ensure our advertisers get the most impact from their marketing bugets.
Basic Qualifications
- 5 or more years of experience developing learning content for sales, advertising, or media professionals
- 5 or more years of experience designing and developing advanced eLearning using tools such as Captivate, Articulate, Adobe CS, or others
- Demonstrated knowledge of adult learning theory and its application to human performance
- Experience using measurement and data to drive learning interventions
- Experience working with senior leaders to drive learning programs and results
- Experience with administrative tasks in a LMS
- Experience mentoring learning professionals
Preferred Qualifications
- In-depth knowledge of the online advertising category
- Graduate degree in Instructional Design, Adult Learning, or a related field
- Ability to exercise influence with peers and leaders to drive results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
