Description
Elixir is seeking an experienced and creative Instructional Designer to join its growing Product Training team. In this role, the Instructional Designer will design, deliver, and refine engaging training programs that help both employees and customers master Elixir’s product. This is an exciting opportunity to shape impactful learning experiences, ranging from virtual instructor-led sessions to self-paced eLearning courses and instructional videos, ensuring Elixir’s users gain the knowledge and skills they need to succeed.
Essential Functions
Under the general supervision of the Managing Director, Product Training, the essential functions include:
- Design and develop instructional content, including instructional videos, virtual instructor-led training (VILT), eLearning modules, and job aids, to support product knowledge for internal and external audiences
- Facilitate engaging, interactive training sessions to help learners quickly apply product knowledge, using empathy and active listening to tailor sessions to diverse learner needs
- Collaborate with subject matter experts to analyze needs, identify learning objectives, and translate complex concepts into clear instruction
- Ensure all training materials are aligned with business goals, brand standards, quality standards, and best practices in adult learning
- Stay current with learning technologies and methodologies, recommending new tools and approaches to enhance training delivery
- Embrace and sustain a work environment that supports Elixir’s core values: Community, Learning, Integrity, and Pioneering
Competencies
- Strong understanding of adult learning principles, instructional design models, and eLearning development
- Experience facilitating learner-centered training sessions tailored to unique preferences and needs
- Proficiency in multimedia production tools (e.g., Camtasia, Adobe Creative Suite) and familiarity with learning management systems and eLearning authoring tools.
- Ability to handle multiple projects, prioritize tasks, and meet deadlines while managing stakeholder expectations
- Excellent communication and presentation skills, with the ability to convey complex concepts clearly and effectively to diverse audiences
Requirements
- Bachelor’s degree in Instructional Design, Education, Communications, or a related field
- 3+ years of experience developing instructional content and facilitating training sessions
- Experience developing and delivering instructional content to customers at a SaaS company (preferred)
Salary Description
$75,000- $95,000
About Organization
Elixir Technologies provides technology and services that help organizations improve communications to their members and customers by streamlining processes and reducing operational costs. Founded in 1985, we have consistently provided state-of-the-art technology for creating and delivering correspondence. Today we continue that standard with Elixir, a collaborative Cloud-based platform used by business teams to generate customer communications.
Elixir's cloud-based platform takes the friction out of customer communications, bringing everyone involved in #CCM into one platform for an efficient, integrated process. Combined with Professional Services aimed at getting your org self-servicing, Elixir makes everyone's life easier. Design, review, and then reach your members with regulated and real-time communications through Elixir, how and where they want to be reached.
Elixir is designed specifically to handle the strict requirements related to the content, data, and documents that highly regulated industries must follow. Healthcare payers, property and casualty insurance, and life and annuities insurance are among the industries we serve. We are a company of diverse people who value human relationships. Our mission is to improve people’s lives in the way we do business, delivering value to customers through technology.
