What We Offer:

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Principal Accountabilities & Deliverables

• Administer, manage and oversee the daily operations of the LMS, ensuring its functionality and efficiency
• Navigate and optimize system process flows to enhance user experience
• Coordinate with the IT department and system analysts for any technical configurations and upgrades
• Troubleshoot user inquiries, system issues, manages open tickets, tests system upgrades to drive efficiencies
• Design and develop engaging and effective learning experiences within the LMS
• Collaborate with instructional designers and subject matter experts to create and upload course content
• Ensure that all learning materials are consistent, accessible, and user-friendly
• Organize and maintain the LMS’s digital file management system and catalog
• Ensure that all learning materials and resources are properly stored and easily retrievable
• Implement version control procedures for course materials and documents
• Establish and maintain system governance
• Generate and analyze reports and dashboards on LMS usage, learner progress, and course effectiveness
• Provide insights and recommendations based on data analysis to improve learning outcomes
• Ensure compliance with reporting requirements and maintain accurate records
• Provide technical support and training to LMS users, including employees, managers, and administrators
• Develop user guides and training materials to help users and administrators navigate the LMS
• Collaborate with cross-functional stakeholders to deliver function-specific learning content, ensuring alignment with organizational standards and providing a consistent, high-quality learner experience
• Manage and oversee enterprise-wide compliance training program, including: assignment, scheduling, reporting, communications, and SME partnership.
• Develop and implement comprehensive compliance training procedures including annual calendar, content selection, stakeholder partnerships, user assignments, and content review
• Other duties as assigned

Education / Experience

• Bachelor’s degree in Instructional Design and/or Technology, Education, Business, Adult Learning, Organizational Development, Communications, or related field (required)
• Minimum five (5) years progressive experience administering an enterprise-level LMS including two (2) years managing the enterprise-level LMS administration
• Experience with and knowledge of instructional design principles and e-learning best practices
• Experience successfully facilitating training between with levels of employees in various settings (e.g. front-line management, senior leadership, peers, campus and home office staff; large groups, small groups, one-on-one settings, remote, in-person, and self-study environments)

Skills

• Strong understanding of LMS process flows, design, file management, and reporting functions
• Excellent technical skills with proficiency in LMS platforms and related software
• Strong analytical skills and the ability to interpret data to inform decisions
• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams
• Detail-oriented with strong organizational and project management skills
• Familiarity with Learning Management Systems (LMS), e-learning platforms, and digital content creation tools
• Demonstrated knowledge of educational, social, and communication technology with desire to learn new tools (software and hardware)
• Proficiency in MS Office (required); Smartsheets, and SharePoint (preferred)

Work Environment

• This position is designated as remote.
• Travel Requirements – overnight /local (up to 5%)