Purpose Brands, LLC – parent company of Waxing the City Worldwide, LLC. — is seeking a leader that is results driven, resourceful and passionate about the beauty industry to join our Waxing the City corporate team as an Instructional Designer, Learning and Development.

Job Summary:

As an Instructional Designer, Learning and Development, you will directly impact the success of the enterprise by influencing the performance and profitability of each Waxing the City Franchisee through the design, delivery, facilitation and evaluation of learning solutions.  Successful candidates will leverage their instructional design, project management skills, communication and people skills to assess current state learning programs and methodologies, identify areas of opportunity, gather feedback and develop solutions which they will then build, test, implement and scale across the franchise network in partnership with the WTC corporate team. 

This role reports to the Sr. Manager of Operations and will office out of the Woodbury, MN Corporate Headquarters.  This position will require less than 25% travel.

Key Position Responsibilities:

Instructional Design + Training Facilitation – 65%

• Support the analysis of training needs to determine learning objectives, best learning solutions and evaluation methods to meet the performance outcomes of the business. 
• Create scripts and storyboards for e-learning modules, instructional videos, and webinars.
• Design non-technology learning solutions such as instructor-led programs, job aids, learner guides and instructor guides in support of one-off needs or part of a program curriculum. 
• Conducts observations, interviews, surveys, and data reviews as part of the training analysis.
• Creates evaluation measures for own programs.  Uses this data and learner feedback to make continuous program improvements. 
• Ensures project-specific training materials are reviewed and piloted as needed. 
• Manages project planning and program development life cycle, including defining scope and deliverable review cycles and tracking milestones and resources.
• Designs and maintains foundational training programs.  Recommends maintenance, revision or retirement for these programs. 
• Partner with the Director of Technical Training & Innovative Services to develop and implement training assets to ensure the development of high performing studio Cerologists and both Corporate and field training team
• Prioritize time to balance numerous deliverables across multiple areas of organization
• Acquire and maintain a working level of knowledge on a day in the life of a WTC studio.

Cross-functional Collaboration – 5%

• Partner with subject matter experts across the organization to align training objectives and develop content to support organizational priorities and project goals
• Partner cross departmentally to develop supporting material / media (audio, video, simulations, role play, games)

Event Planning and Organization – 25%

• Lead the planning process for Waxing the City residential learning and engagement programs such as Conference, New Franchisee Training and various ad hoc events and webinars.
• Serve as a lead host for all Waxing the City developmental experiences.

Strategy and Leadership – 5%

• Design, develop, communicate and implement processes to enable the efficient development and delivery of training for Waxing the City
• Manage assigned training projects and events to align with planned budget and priorities
• Lead supplemental / contract work to support training needs as necessary
• Present weekly status updates to Waxing the City leadership, monthly team updates and as needed ad hoc updates for all projects underway
• Occasionally provide Purpose Brands and / or Executive updates regarding training projects and events

Core Competencies:  

Curious by nature, actively seeks out opportunities to add value, confident and capable of making informed recommendations, motivated by helping others, influencing, organization, communication (speaking, written, presentation), relationship building, diplomacy, urgency, high capacity to manage multiple projects and prioritize time

Required Job Qualifications:

• 0-2+ years direct experience with end to end development and delivery of training to support large scale corporate / business initiatives
• Demonstrated ability to design and build engaging learning content for remote audiences – evergreen and live formats
• Demonstrated results in training effectiveness and front line adoption across a disperse audience
• Demonstrated ability to effectively manage projects and design training to encourage effective change management
• Demonstrated and recognized presentation and facilitation skills
• Creative, out of the box thinking and problem solving skills
• Strong strategic and tactical communication planning and execution skills
• Comfortable dealing with uncertainty; demonstrated ability to create structure and prioritize work effectively
• Ability to learn quickly and easily adapt to a dynamic work environment
• Excellent collaboration, leadership, communication and decision-making skills; ability to work in all phases of project development – strategy, implement, measure, improve
• Must be comfortable and effective in influencing stakeholders at all levels in the organization
• Ability to influence without authority; servant leadership mentality
• Comfortable working in a fast paced, accountability driven and results oriented culture
• Ability to build authentic working relationships amongst the team and with colleagues across functions

Preferred Job Qualifications:

• Experience working in a franchise environment
• Experience in the salon / spa / waxing industry

Salary Range: $66k – $75k

What’s in it for you?

We offer a competitive salary along with exceptional benefits such as:

• Medical, Dental and Vision Coverage
• Hybrid Work Environment
• Life and Disability Insurance
• Unlimited Time off + Paid Holidays
• Fridays off between Memorial Day and Labor Day
• 401(K) Savings Plan Matching at 4%
• 10 Coaching and Therapy sessions
• Mental Health Benefits
• Brand Discounts & Reimbursements
• In-house workout facilities
• Professional Development Opportunities
• Team Building, Employee Engagement Activities & so much more

Work Schedule

Purpose Brands LLC, currently observe the following hybrid work model for employees at our Boca Raton (FL), Woodbury (MN), and Seattle (WA) offices:

• Remote optional: Wednesdays and Fridays
• On-site days: Mondays, Tuesdays, and Thursdays

Diversity, Equity, And Inclusion Statement

Purpose Brands is committed to encouraging, facilitating, and upholding an environment centered on diversity, equity, and inclusion across every facet of the Purpose Brands. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing, and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.

EEO Statement

Purpose Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.