Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Training Education Specialist to join our growing team!
A Training Education Specialist has experience in the insurance, technology or training industry and is a Subject Matter Expert in a multitude of software applications. They develop research materials and methods, develop training, update existing training, establish curriculums, deliver teammate training, assess teammate performance and communicate with Leaders to ensure teammate success. This role leverages their expertise in insurance and/or training to work independently to deliver training programs and curriculum to support business objectives.
How You Will Contribute:
- Onboard and train Retail team members coming onto various applications and platforms.
- Train team members by conducting formal virtual and in-person courses, workshops, webinars and one-on-one training (onsite and remotely).
- Determine training needs by listening to team members, observing encounters, reviewing available data and conferring with Team Leaders.
- Work alongside the team to continually improve our training strategy by exploring new approaches and techniques.
- Develop materials and tools through information gained by research, study, collaboration and assessment.
- Optimize current processes and programs based upon feedback and expertise.
- Collaborate in the creation and upkeep of materials and tools schedule.
- Work closely with team to ensure that all capabilities and processes are fully tested and verified prior to formal and informal training.
- Keep up with the ever-changing demands of a multitude of software programs; including but not limited to: AMS360, ImageRight, Microsoft Dynamics, Copilot, PowerPoint and other Office 365 products.
Skills & Experience to be Successful:
- Bachelor’s or Master’s degree in Insurance or Training
- 3+ years’ experience, in the technology or insurance industry
- Able to travel 0-60%
- Creative approach to training and development of team members
- Passionate and enthusiastic about team member growth
- Experience working and/or training within the Microsoft Dynamics platform
- Knowledge of Copilot and other AI tools
- Proficient with all Office 365 products available to team members
- Knowledge of P&C and/or Employee Benefit coverage and processes
- Prior experience in insurance management system training
#IH
Pay Range
$70k – $90k Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
