Description

Become a part of our caring community and help us put health first

The Senior Learning Facilitation Professional facilitates training courses for organization employees or external audiences.

Location: In office Waterside Building Louisville, KY 

The Senior Learning Facilitation role supports the DEO (Dual Eligible Outreach) business strategy by planning, coordinating, and conducting all aspects of operational training. The Learning Facilitator is responsible for ensuring effectiveness of training programs and makes/recommends modifications as necessary. They will consult with internal business partners to match organizational needs with the appropriate learning solutions. By assessing learning needs, delivering learning solutions, and selecting appropriate media for delivery to include online tools or content; you will build organizational capability and effectiveness.

Responsibilities: 

• Analyze and research policies, processes and procedures to develop learning strategies and plans.
• Implement and execute training programs using Adult Learning Theory
• Observe and consult with frontline associates to meet their needs for the most useful format, method and content of documentation as well as identify gaps.
• Update and train associates in DEO on changing processes and support proficiency development
• Conduct evaluations to ensure program effectiveness, making modifications as necessary.
• Maintain functional proficiency in the content areas for which you are delivering instruction.
• Development of assessments, activities, and participant materials.
• Collaborate with Learning team and all areas of DEO to design and maintain DEO training curriculum.

Use your skills to make an impact 

Role Essentials  

• 5 or more years of training, facilitation, process improvement and/or learning development experience
• Understanding of curriculum design and adult learning principles
• Proficiency in Microsoft Office applications
• Excellent organization and time management skills
• Demonstrated ability to articulate ideas effectively in both written and oral forms

Role Desirables  

• Bachelor’s degree
• Experience using a wide variety of training tools to effectively facilitate to a wide audience

Additional Information  

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$71,100 – $97,800 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.