Affiliated Office Address

Baltimore, MD, United States

Requisition ID

120102

Date Created

January 08, 2026

Job Family

Academic & Student Services

Job Subfamily

Academic Support

Job Function

Program Management

Exempt Status

Exempt

Shift Type

Full Time

Schedule

Monday-Friday with some weekend and evening hours to support programming

Worksite

46-MD:JH at Harbor East

Work Modality

Modified Hybrid: On-site 10-59% of hours worked (Ex: 1-2 out of 5 days/week)

JHU Carey Business School is seeking a detailed and energetic individual for the position of Assistant Director Executive Education. This position will work independently and manage operational functions for a center or program. This position manages and analyzes operational practices including revising and adjusting procedures to create maximum efficiency and optimization for a strategic priority of the school. This multi-faceted position will include leadership of academic and faculty operations, the information system management (Salesforce) and the learning management system (Canvas).

Specific Duties & Responsibilities

Program Management

• Support all administrative and operational program functions.
• Optimize processes and procedures to promote operational efficiency.
• Support in the planning of open enrollment courses, signature programs, and custom programs per FY and provide end-to-end oversight.
• In collaboration with faculty and staff colleagues, develop and maintain course materials for all open enrollment and custom programs. 
• Oversight of each program’s delivery with the expectation that both digital and in-person programs are delivered with consistently high standards of quality.
• Coordinate with faculty internal and external to Johns Hopkins along with other University partners.

Enrollment Management for Open Enrollment and Signature Programs

• Develop and maintain quality control systems for data integrity, compile data and prepare reports as needed.
• Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed.
• Responsible for the management and ongoing content maintenance of the learning management system.
• Troubleshoot participant technical issues and concerns.
• Build workflow procedures and processes for integration of Salesforce and other applications.
• Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration and information sharing.

Administrative

• Supports all administrative functions for Executive Education, graduate program or center.
• Other duties as assigned.

Technical Qualifications & Specialized Certifications

• General knowledge of SAP (ECC, Analysis, and Shopping Cart), Concur, JHED, Slate, Canvas and Microsoft 365 (Word and Excel)

Minimum Qualifications

• Bachelor’s Degree.
• Three years of progressively responsible experience in program administration in an academic environment.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience with Salesforce CRM and Canvas.

Technical Skills & Expected Level of Proficiency

• Excellent attention to detail.
• Ability to work independently and take initiative to trouble-shoot issues and make decisions.
• Ability to exercise administrative judgment and discretion and assume responsibility for consequences and results of actions.
• Exercise mature judgment, sensitivity, and diplomacy when dealing with all internal and external constituents.
• Experience working with a CRM and LMS system.
• Exceptional oral and written communications skills, including ability to interact with all levels of employees, participants, executives, and high-level external stakeholders while maintaining professionalism.
• Ability to set and manage multiple priorities, and respond quickly to changing needs and goals.
• Willing to work with internal and external contacts to coordinate and distribute information necessary to complete tasks involving multiple departments and staff.
• Ability to travel both domestically and internationally.

Classified Title: Assistant Director Program Delivery

Job Posting Title (Working Title): Assistant Director of Executive Education (Corporate Education)  

Role/Level/Range: ACRP/03/MC 

Starting Salary Range: $48,000 – $84,100 Annually ($66,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday-Friday with some weekend and evening hours to support programming

FLSA Status: Exempt

Location: Hybrid/JH at Harbor East 

Department name: Corporate Education  

Personnel area: Carey Business School 

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.