Description

Become a part of our caring community and help us put health first

The Associate Director, Learning Design uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Associate Director, Learning Design requires a solid understanding of how organization capabilities interrelate across department(s).

Where you Come In

Are you ready to transform how teams learn and grow? We are seeking a visionary, experienced, and innovative Associate Director, Learning Design to join our organization and lead the charge in developing high-impact training programs that empower our associates to excel.

About the Role:

As the Associate Director, Learning Design, you will lead a talented team of Learning Design Professionals responsible for onboarding new associates within PPNO and advancing our bite-sized learning initiatives. You will reimagine and modernize our current training methods, plan and execute education strategies, and design effective learning solutions that drive measurable results. From storyboards and scripts to performance support tools, mobile learning modules, and comprehensive manuals, your work will shape the learning experience across the organization.

Key Responsibilities:

• Lead and inspire a team of content creators and training instructors, fostering a collaborative and innovative culture.
• Remain current on adult learning strategies in a business setting and on industry trends in the learning space.
• Collaborate with operational leaders to assess current and anticipated hiring needs, and enhance the skill sets of new associates to ensure they are well-prepared for success in operational roles upon onboarding.
• Analyze learning needs and partner with subject matter experts to ensure course content aligns with organizational objectives.
• Design, develop, and maintain engaging curricula, training materials, and job performance aids for new hires and existing staff. Implement an efficient hybrid training approach that incorporates gamification, microlearning, computer-based modules, and strategies to reduce onboarding time for new associates
• Utilize instructional design principles, cognitive psychology, and adult learning theory to close knowledge and performance gaps.
• Leverage internal social media and collaborative tools to enhance learning engagement.
• Provide guidance and instruction to Facilitators, ensuring the highest quality of training delivery.
• Track and analyze program effectiveness using data such as learner satisfaction, proficiency testing, and job performance improvement.
• Present creative ideas and influence senior leadership, guiding teams through change and aligning with broader business strategy.
• Resolve complex technical and operational challenges, leading multiple highly specialized professionals.

What We’re Looking For:

• Demonstrated experience in instructional design, adult learning theory, and cognitive psychology.
• Proven leadership of teams in a complex, cross-functional environment.
• Expertise in analyzing, organizing, and developing impactful learning content.
• Strong consultative skills, with the ability to conduct needs analysis and influence stakeholders at all levels.
• Strategic thinker with a track record of driving measurable business outcomes through learning solutions.
• Comfortable leading through change, fostering a continuous learning environment, and implementing the latest delivery methods.

Why Join Us?

This is a unique opportunity to make a tangible impact, elevate our learning experience, and contribute to organizational success. If you are passionate about shaping the future of learning and ready to lead a dynamic team through innovation and transformation, we encourage you to apply and be part of our journey.

What Humana Offers

We are fortunate to offer a remote opportunity for this job.  Our Fortune 100 Company values associate engagement & your well-being.  We also provide excellent professional development & continued education.

Use your skills to make an impact 

Required Qualifications – What it takes to Succeed 

• Minimum of 4 years of management experience
• Minimum of 5 years expertise in analyzing, organizing, and developing impactful learning content
• Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories
• Prior experience working in a consumer centric company leading the learning function or related function
• Prior demonstrated capability leading teams and developing and maintaining a dynamic and high performing team culture.

Preferred Qualifications

• Work experience in a health care and/or Insurance setting

Additional Information – How we Value You

• Benefits starting day 1 of employment
• Competitive 401k match 
• Generous Paid Time Off accrual 
• Tuition Reimbursement
• Parent Leave
  

Work at Home Requirements

•       To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
•         At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
•         Satellite, cellular and microwave connection can be used only if approved by leadership
•         Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
•         Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
•         Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Interview Format 

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$115,200 – $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-29-2025

About us 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.