Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc. 

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar Safety Services as a Content Writer and help shape the learning experiences that transform how organizations approach safety, leadership, and performance. Your work will empower teams to build safer workplaces and stronger cultures.

This role is ideal for a skilled writer and content developer who excels at turning complex concepts into clear, engaging learning experiences. You’ll collaborate with safety consultants and subject‑matter experts to create training that is practical, relevant, and aligned with Caterpillar methodologies.

What You’ll Do

• Develop training modules, courses, and programs that align with Caterpillar Safety Services processes, methodologies, and customer needs.
• Gather and analyze course performance data to evaluate training effectiveness and identify opportunities for improvement.
• Review, refresh, and maintain training materials to ensure clarity, accuracy, and maximum learning impact.
• Create written content for facilitation guides, participant materials, supporting documentation, marketing content, and other communication needs.
• Research unfamiliar topics to produce accurate, informative, and well‑structured training content.

Why This Role Matters

• Impact on Safety Culture: Your work directly supports organizations striving to improve safety performance and leadership behaviors.
• Creative Ownership: You’ll shape the voice, structure, and quality of training materials used by customers worldwide.
• Cross‑Functional Collaboration: Work closely with consultants and designers to deliver solutions that drive real‑world results.

What Skills You Will Bring

Effective Communications: Ability to craft clear, engaging content across multiple formats (facilitator guides, participant materials, blogs, scripts, marketing content, etc.). Basic understanding of keyword research and structuring content for search visibility.

Training and Development: Ability to manage multiple projects, meet deadlines, and maintain high reliability. Demonstrates strong technical proficiency with Microsoft Office SharePoint to develop, manage, and deliver training content efficiently.

Relationship Management: Ability to communicate clearly and professionally both in writing and verbally while partnering with cross‑functional teams and subject‑matter experts, to develop high‑quality training content.

Service Excellence: Delivers high‑quality training content that supports strong consultant performance, responds quickly to content needs or issues, and uses feedback to improve future training materials.

Decision Making and Critical Thinking: Applies structured analysis to evaluate training needs, interpret performance data, and guide content decisions. Organizes relevant information, prioritizes issues, and supports the selection of effective instructional approaches and solutions.

Top Candidates Will Have

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• Portfolio of writing samples demonstrating versatility and quality.

Additional Information

The primary work location for this role is Portland OR Peoria, IL, with a requirement to work on-site full-time at a Caterpillar facility.

Up to 10% travel may be required.

Domestic relocation assistance is not available.

Sponsorship is not available.

Posting Date: 1/30/2026 – 2/12/2026

Summary Pay Range:

$97,530.00 – $146,290.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen. 

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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