Description

We are seeking a learning leader to join the HR team as we transform our Data & Analytics capabilities and make Citizens a coveted destination for D&A talent.  To meet rapid changes in customer needs and advances in technology, we have embarked on an enterprise-wide transformation to ensure Citizens Data & Analytics capabilities are well positioned to drive business and customer value – with talent upskilling and development at the heart of this transformation effort.      

Description

The Curriculum Managerwill be responsible for creating and executing the learning strategy for the Data & Analytics community enterprise wide.  This entails conducting organizational assessments to identify critical skills needs, creating innovative and cutting-edge learning solutions that build critical capabilities, and establishing methods for measuring learning effectiveness.  The role is responsible for providing learning thought leadership and will work closely with D&A leaders, other Learning professionals, and colleagues to ensure learning solutions are benchmarked to other organizations and keeping pace with capability needs of Data & Analytics professionals.  The role will also own the mission and objectives of the Data & Analytics Academy, annual roadmap development, sponsor and stakeholder engagement, and budget responsibility. 

Primary responsibilities include:

• Develop and implement a learning strategy that aligns with Data & Analytics Transformation objective to create cutting-edge D&A enterprise capabilities. 
• Maintain highly collaborative relationships with business and enterprise D&A leaders to ensure learning practices keep pace with strategic priorities.
• Develop and curate a full range of blended learning solutions with an emphasis on self-guided and experiential learning, communities of practice, and leader-led forums.
• Continually evaluate effectiveness of D&A Academy content and orchestrate other experiential and specialized learning for the community.
• Experiment with proven and new learning methods to create a strong learning culture within D&A community.   
• Establish measurement methodologies to gauge effectiveness and ROI of learning investments. 

Qualifications

• Requires 10+ years of learning experience with demonstrated ability to build learning strategy that delivers tangible skill gains and outcomes aligned with enterprise-wide transformation.     
• Breadth of understanding and integration of change strategies and human performance tactics within the overall learning strategy
• Ability to operate within a highly matrixed environment and take a broad-based systems approach to learning ensuring integration across all aspect of the colleague experience.
• Demonstrated affinity for colleague learning and driving a learning culture with a strong understanding of adult learning theories and practical applications across the full learning lifecycle.
• Strong communicator and collaborator with ability to establish partnership and influence others. 
• Bachelor’s degree required, master’s degree preferred.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F 8:00-5:00

• Colleague Must be Located on East Coast

Pay Transparency 

The salary range for this position is $93,280-$139,920 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.