Overall Job Summary

This position is responsible for the creation, delivery and support of training solutions for the company, with a focus on Store Operations. Working collaboratively with the Manager of Talent Development Managers and other Business Partners, the Designer develops the knowledge/skills/abilities of Team Members by delivering leading edge training programs and developing training curriculum that add to the overall success of the business.

Essential Duties and Responsibilities (Min 5%)

Training Content: 

• Consult with subject matter experts to develop training content in a blended learning approach to include but not limited to job aids, visual aids, eLearning courses, training activities and games, process manuals, multimedia, video scripts and mobile learning.  
• Use creative mindset to find new and different ways to deliver training content.  
• Develop creative, branded and fun content to be used in special events/conferences for the Organization.
• Regularly review, update and maintain training curriculum to support the needs of the business.  

Training Facilitation:  

• Deliver instructor-led training events in multiple settings: classroom, conference call, web conference, etc.  
• Organize materials, facilitators and support for designated training programs to include, but not limited to: providing legendary customer service before, during and after events for all training program participants. 

Project Management: 

• Manage assigned projects using project management concepts to meet milestones and project timelines.  
• Lead project meetings with multiple business partners to ensure all steps of assigned projects are completed.

Training Administration:  

• Create surveys to support the Training Team and provide monthly survey reports to the Managers for all instructor-led training classes.  Create additional surveys as requested to support specific business needs.

Required Qualifications

Experience:  3+ years’ experience in coordinating and administering training programs.  2 years’ experience in Instructional Design and content development with a focus on blended learning techniques to include but not limited to; job and visual aids, video scripts, multimedia, mobile learning, eLearning, learning guides and manuals etc.

Education:  Bachelor’s degree from an accredited college or university; emphasis in HR Development, Organizational Development, Adult Education, Instructional or Graphic Design or related field preferred.  Any suitable combination of education and experience will be considered.
 

Preferred knowledge, skills or abilities

• Intermediate to advanced experience using MS Office Suite and other software tools required.
• Experience with eLearning authoring tools such as Articulate Storyline, Adobe Captivate, Camtasia, or other emerging tools is preferred but not required.
• Strong written and verbal communication skills required.
• Knowledge of adult learning theory preferred .
• Store operations experience preferred.

Working Conditions

• Normal office working conditions

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Driving a vehicle
• Reaching overhead
• Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.