Digital Education Academic Program Specialist
Position Details
The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students’ intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member’s ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC’s motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
Borough of Manhattan Community College (BMCC) of the City University of New York (CUNY) is seeking an Academic Program Specialist to join the Digital Education team. Digital Education (formerly E-Learning) collaborates with all units in the Office of Academic Affairs as well as across the college to support faculty and students as they prepare for and embark upon digital teaching and learning experiences. Digital Education encourages and facilitates transformative online pedagogies and technologies that enable all BMCC students to succeed.
The Academic Program Specialist will lead faculty development sessions that equip faculty to design new online courses and redesign existing courses while fully utilizing available instructional technologies (e.g. Brightspace LMS, Zoom web conferencing, and BMCC Open Lab). They will contribute to various processes for online course review, including cohort programs, course-review workshops, and direct rubric-based assessment of course needs. They will assist CETLS (Center for Excellence in Teaching, Learning and Scholarship), IRT (Information Resources and Technology), Library, Office of Accessibility, and other college units related to digital education projects.
- Delivers faculty development sessions that prepare faculty to utilize a wide range of instructional technologies in their online teaching.
- Trains and support faculty and staff in all aspects of the LMS (learning management system), guiding them through system changes and troubleshooting issues.
- Supports faculty in matching their use of digital tools and platforms to their teaching and learning goals.
- Conducts outreach to academic departments about strategies for expanding and enriching digital education within their departments.
- Contributes to digital technology projects that strengthen the academic community, such as the BMCC Openlab.
- Advises faculty and other instructional staff in effective utilization of the LMS as well as other academic technologies such as Hypothesis, Padlet, VoiceThread, and Zoom.
- Applies checklists to online courses and communicate with faculty and staff about steps yet to be completed as they develop new courses or update existing courses.
- Facilitates faculty recruitment, verifying that CUNY, BMCC, and academic department requirements are met, and expectations are clear to participating faculty.
- Liaises with BMCC and CUNY Online course design teams, academic departments, and individual faculty throughout the process of launching and refreshing online programs.
- Tracks project management milestones throughout the life cycle of online programs and ensure on-time completion of course development tasks from course developmen launch through course offering.
- Coordinates processes for renewing NC-SARA participation and reporting out required data.
Qualifications
Bachelor’s Degree and four years’ relevant experience required.
CUNY Title Overview
Assists in developing and implementing instructional systems to support the College’s academic mission.
- Administers and supports online learning communities, creating accounts and maintaining user populations
- Works with faculty developers and others to extend and enrich the use of instructional technology
- Consults with faculty members in the design and development of engaging, interactive, and instructionally sound technology applications across multiple platforms
- Delivers training programs, workshops, and seminars about instructional technologies; creates awareness in the College community on the features and benefits of various applications
- Solicits and evaluates feedback from the College community on the effectiveness of instructional technologies
- Performs other duties as assigned.
Job Title Name: IT Academic Applications Specialist
CUNY Title
Higher Education Assistant
FLSA
Exempt
Compensation And Benefits
Salary range is $79,598 – $86,741; Salary commensurate with education and experience.
CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
How To Apply
For full consideration, submit a cover letter and resume online via CUNY’s web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31477&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service–>Careers
Closing Date
December 31, 2025
Job Search Category
CUNY Job Posting: Managerial/Professional
Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
31477
Location
Borough of Manhattan CC
