Job Description

Be a key contributor in revolutionizing digital learning experiences. In this dynamic environment, you’ll have the opportunity to apply your expertise in instructional design and digital learning development to create engaging and impactful learning solutions.

As a Digital Learning Developer III in the Technology sector, you will design and enhance learning experiences for many different programs. Your role will involve conducting technical research, exploring new learning experiences like gamification, and analyzing learning assets to align with skill proficiencies. You will collaborate with learning engineers to plan and execute skill-based learning programs and manage learning analytics and feedback to drive continuous improvement.

Job Responsibilities

• Design and execute different learning experiences using different learning modalities (self-paced, labs, ILTs).
• Conduct technical research for new and existing learning assets, including current platforms and new experiences like gamification.
• Analyze, evaluate, and curate learning assets for programs aligned to skill proficiencies.
• Plan and execute skill-based learning programs in partnership with other learning platforms.
• Manage analytics and feedback to ensure continuous improvement and effectiveness of learning initiatives.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in designing and developing digital learning solutions, with a focus on innovative learning methods such as gamification and interactive media.
• Strong technical and analytical skills to evaluate learning assets and feedback, ensuring alignment with program goals.
• Ability to collaborate effectively with cross-functional teams to plan and execute skill-based learning programs.
• Excellent project management skills, with a proven track record of delivering high-quality learning solutions on time and within budget.
• Knowledge of learning analytics and experience in using data to drive decision-making and enhance learning experiences.

Preferred Qualifications, Capabilities, and Skills

• Bachelor’s degree in instructional design, digital learning design technology, multimedia technology, digital marketing, or similar degree.
• Strong consulting, negotiation and influence skills, with proven accomplishment in building relationships with customers and internal clients.
• Experience researching, evaluating, and prototyping emerging technologies/approaches and consult on potential application in learning
• Ability to identify, learn, and troubleshoot new tools, platforms, and production processes, with experience designing for the modern workforce with stimulating ideas.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.