Job Description:

Empower Learning. Drive Innovation. Transform Experiences.

Are you ready to shape the future of learning operations at Fidelity? As the Director of Learning Implementation & Technology, you’ll be at the heart of our mission to deliver seamless, scalable, and modern learning experiences. This role is designed for a strategic leader who thrives on optimizing systems, driving automation, and empowering teams to deliver exceptional value.

Your Impact

As a key member of the Enterprise Skills & Learning leadership team, you will:

• Streamline Learning Operations: Architect and refine the systems, processes, and tools that power enterprise-wide learning logistics and implementation.
• Lead with Purpose: Coach and guide a team of implementation professionals, nurturing innovation and operational excellence.
• Modernize Learning Tools: You will partner with Technology and HR Platform teams to select and implement a new Learning Management System offering a flawless, cohesive, modern experience for Fidelity learners.
• Drive Automation & Efficiency: Build and scale digital solutions that simplify registration, scheduling, and program execution—enhancing learner experience and reducing manual effort.
• Collaborate Across the Enterprise: Partner with pillar leads and cross-functional leaders to mobilize learning initiatives, align resources, and deliver cohesive, high-impact learning journeys.

The Expertise You Have

• 10+ years leading learning implementation, project managers, and/or sophisticated teams and initiatives.
• Proven experience in learning implementation, LMS administration, digital registration, and logistics.
• Experience in learning, process improvement, automation or related field.
• Deep knowledge of adult learning theory, instructional design, and delivery.
• Experience mentoring and upskilling learning teams in leadership development and performance improvement.
• Proficiency with learning technologies including LMS, LXP, virtual platforms, CVENT, Power Automate, and Power BI.
• Proven background in planning, project management, talent programs, and strategic prioritization.

The Skills You Bring

• Versatility to mentor across multiple learning domains and accelerate team mastery.
• Strategic approach to align learning operations with business impact.
• Intellectual curiosity to challenge the status quo and drive innovation.
• Ability to develop and advance teams through frameworks, tools, and scalable approaches.

The Value You Deliver

• Supporting and mentoring team members to enhance their impact and growth.
• Sharing insights, standard methodologies, and innovations across the organization.
• Partnering with learning leaders to build scalable, enterprise-wide solutions.

This is more than a leadership role—it’s a chance to redefine how learning logistics happen at Fidelity. If you’re passionate about building systems that empower people and scale impact, we invite you to lead the way.

The base salary range for this position is $95,000-$154,000 per year. 

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. 

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Training

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.