Director of Digital Learning: Access and Experience 

This position is a on-campus, full-time, 12-month Non-Union Supervisory appointment based in Champaign, Illinois with an annual salary of $77,403.10.

Application Close Date/Time: Wednesday, July 23, 2025, at 7 PM CT

The Director Digital Learning: Access and Experience is responsible for managing the implementation, administration, and ongoing improvement of the college’s learning management system (LMS) and related technologies. This position performs hands-on technical work while also leading strategic and operational initiatives that align digital learning initiatives and technologies with institutional goals, accessibility standards, and compliance requirements. The incumbent is charged with directing the application of management policies and practices, especially in the areas of digital learning and accessibility. 

The Director Digital Learning: Access and Experience is a full-time, exempt ,12-month Non-Union Supervisory appointment scheduled in coordination with the Dean of the Learning Commons. Occasional rotational after-hours availability may be necessary to ensure continuity of operations. This role involves highly responsible, policy-level functions in instructional technology and requires discretion, judgment, and initiative to ensure compliance with accessibility regulations and effective delivery of services across a diverse campus community. The Director of Digital Learning directly supervises the Instructional Support Specialist.

Applicants must submit: 

• An online employment application 
• Cover letter  
• Resume or CV 

Essential Job Functions:

Instructional Technology System Management

• Serve as the primary manager and administrator of the LMS, overseeing daily operations, configuration, and system reliability.
• Troubleshoot complex system issues, working with vendors and internal stakeholders to resolve problems and maintain performance.
• Direct and implement system upgrades, enhancements, and third-party integrations with a focus on accessibility compliance and user experience.
• Maintain expertise in the LMS and ensure it supports universal design for learning (UDL) and accessibility best practices.

Accessibility Compliance and Policy Implementation

• Lead the integration of accessibility standards (e.g., Section 508, WCAG 2.1) across all instructional technology platforms and resources.
• Collaborate with campus accessibility and compliance officers to ensure all learning technologies meet institutional and legal accessibility requirements.
• Audit and evaluate LMS tools, course materials, and third-party integrations for accessibility compliance; recommend alternatives as needed.
• Develop and enforce guidelines for faculty and staff to support accessible content creation and course delivery.

Faculty Engagement and Enablement

• Act as the primary liaison to faculty for support and training on LMS functionality and instructional technologies, with an emphasis on creating accessible learning environments.
• Design and deliver training and resources on accessibility tools and strategies (e.g., use of alt text, captioning, accessible assessments).
• Guide faculty in configuring LMS features and adopting digital tools that improve accessibility and inclusive learning.
• Partner with instructional designers and other staff to support faculty in building accessible, engaging, and effective courses.

Project and Vendor Management

• Manage cross-functional instructional technology projects, from design to implementation, ensuring alignment with accessibility and institutional standards.
• Serve as the college’s point of contact with LMS and technology vendors; oversee escalated support tickets and ensure accessibility is considered in product updates.
• Direct implementation of protocols for after-hours system incidents and coordinate vendor communications accordingly.

Strategic Planning and Continuous Improvement

• Drive continuous improvement in instructional technology use, particularly in enhancing accessibility and equity in digital learning.
• Identify emerging technologies that improve student engagement and accessibility, and lead pilot testing and adoption efforts.
• Collaborate with the Learning Commons and IT staff to ensure integrated support models and shared accountability for accessibility.

Minimum Requirements:

• Bachelor’s degree required; advanced coursework or certifications in instructional design, accessibility, educational technology, or related fields preferred.
• Experience with accessible online teaching or instructional design.
• Advanced proficiency with LMS platforms and knowledge of their accessibility-related tools and limitations.
• Familiarity with accessibility legislation and guidelines (e.g., ADA, Section 508, WCAG 2.1).
• Strong project management skills and experience leading cross-functional technology initiatives.
• Excellent customer service, communication, and interpersonal skills.
• Proven ability to create accessible documentation, training resources, and user support systems.
• Ability to balance hands-on implementation with strategic alignment to institutional policy.
• Successful completion of a criminal background check with fingerprinting. 
• In an effort to comply with SURS return-to-work restrictions for employers (40 ILCS 5/15-139.5), candidates for employment at Parkland College must either not be a SURS annuitant or must be willing to suspend his/her SURS annuity upon employment.  This applies to all SURS annuitants except those receiving their annuity under either the Self-Managed Plan (SMP) or by lump sum payment.

Robust benefits, including medical insurance with no monthly premiums, dental, life, disability, retirement plans, flexible spending, dependent care, EAP, work/life balance with generous paid time off, and tuition waiver. More information on the benefits package may be found online at our Benefits page. 

Sponsorship for work authorization is not available for this position.

Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://www.parkland.edu/careers will not be considered. 

Please monitor your email, including spam or junk mail folders, for future correspondence from Parkland College Human Resources.

For further information on the application process, please contact Parkland College Human Resources at 217-351-2220. 

Applicants with disabilities may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. 

Requests may be submitted by contacting Human Resources at 217-351-2220 or by emailing hr@parkland.edu. 

Equal Opportunity Employer