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Job Summary

Director of Education and Programs, AMC Psychiatry:

The Director serves as the senior administrative leadership resource in key educational and programmatic initiatives of the Mass General Brigham (MGB) Academic Medical Centers (AMC) Department of Psychiatry (AMC Psychiatry), the integrated department of the AMCs (Massachusetts General Hospital and Brigham and Women’s Hospital). Specifically, the Director has direct responsibility for the administrative leadership, strategic planning, operating results, and regulatory alignment of the Department’s education programs. The scope includes the Harvard Medical School (HMS) student education program, residency programs, psychology internships, and psychiatry and psychology fellowship programs within the Department. The individual in this role will provide essential counsel to the Department’s Vice Chairs and Division/Associate Chiefs with regard to educational matters. The Director will also lead the Department’s Education Administration strategic planning and program development efforts. The Director is a key education strategic partner, who regularly communicates with, prepares materials for, and provides essential counsel to HMS student education leaders, the Residency Program Directors (PDs) and other program faculty leaders, and the Department and other educational leaders inside and outside of MGB. The individual in this role will also be responsible for centrally convening, coordinating, and enhancing the performance of numerous nationally recognized and impactful centers, institutes, and programs, some of which will be under the direct management of the individual in this role and others that will be indirectly led through embedded program staff and close collaboration with faculty leaders.

The integrated AMC Psychiatry will be a large and complex department with 2400 employees/extended workforce including almost 900 credentialed faculty, over 200 clinical trainees, as well as hundreds of research fellows, clinical research coordinators, and administrative staff. Across Mass General and Brigham (which includes Brigham and Women’s Faulkner Hospital) sites, the integrated department will occupy approximately 185,000 square feet of office, clinical, and research space, and perform over 300,000 ambulatory and inpatient consultation visits per year. Clinical service sites include two 24-bed psychiatric inpatient units, a 14-bed substance use unit, two partial hospital programs, inpatient consultative services, a dedicated emergency psychiatric service, and several neurotherapeutic procedural services. The clinical/administrative operations budget totals $175 million and research expenditures are approximately $120 million annually, with a significant annual growth rate. AMC Psychiatry also serves as a critical feature of an increasingly integrated Behavioral and Mental Health platform for the system, ensuring coordination, collaboration, and alignment in all activities across the AMCs, Specialty Hospitals, and the community hospitals and provider organizations within the MGB Medical Group. 

Reporting directly to the AMC Vice President of the Department of Psychiatry, the Director will work in close collaboration with the AMC Vice Chair for Education, as well as the relevant Vice Chairs, Division Chiefs, and Associate Chiefs on the broad cross section of educational and programmatic matters for the Department. The individual in this role will also partner with relevant leaders across the AMC and Massachusetts General Physicians Organization (MGPO)/Brigham and Women’s Physician Organization (BWPO). Drawing on a broad understanding of hospital practices/policies and displaying a high degree of initiative and independent judgment, the individual in this role will continually assess, manage and direct a wide range of issues including education program policy, clinical operations, personnel management, practice management, billing/finance, long-range planning, facilities/systems, and project/program development. They will work with all the physicians and practice management staff to ensure a quality-based, customer-oriented flow of work.

The Director will also serve as a key administrative leader for the unified department of Psychiatry. The individual in this role will work with the AMC Vice President to develop and execute upon a plan to horizontally integrate most activities and structures that are presently distinct across the two institutions. This will require not only strategic acumen and interpersonal sensitivity during a time of significant change, but also serving on a team that simultaneously supports ongoing integration efforts and the day-to-day operations of a large department with broadly distributed people and assets. 

Qualifications

• Bachelor’s degree required, master’s degree preferred.
• 3-5 years of supervisory experience required.
• 5-7 years of administrative experience, preferably in an academic medical center setting required.

Knowledge, Skills, and Abilities:

• Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required. A demonstrated ability to interact with all members of the organization in ways that enhance understanding, respect, cooperation, and problem solving is essential.
• Results-driven approach with experience/ability to achieve results in a metrics based analytical environment. The ability to work independently and accurately and concisely disseminate information in both written and verbal formats is required. The ability to independently resolve quickly most problems encountered is essential.
• Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures. The ability to delegate, effectively supervise, and plan for the timely and successful completion of short- and long-term objectives is essential. The responsibilities of this position require detailed, concentrated effort and constant re-establishment of priorities as well as complex and sensitive decision-making.
• Budget management, data and analytics market knowledge, knowledge and analytical skills to support health care delivery and hospital operations, ability to understand and integrate system budget challenges into proposed annual budgets.
• Interpersonal, presentation and organizational skills and professional demeanor, and demonstrated sensitivity, discretion, and judgment regarding confidential matters are essential. Excellent verbal and written communication skills are necessary to communicate effectively with a large and diverse constituency, including the Chairs, senior departmental leaders, hospital and PO leaders and administrative staff, research faculty at all levels, research trainees and staff, representatives of other offices, collaborating institution officials, granting agencies (NIH, industry and foundations), potential donors, representatives, and vendors. A good command of English language, including medical and scientific terminology, is critical.
• Embraces values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

Key Roles & Responsibilities:

• Continuously interfaces and coordinates with the Departmental, Hospital, MGB, HMS, and other organization leadership on all matters of Department of Psychiatry education. 
• Ensures Department of Psychiatry administrative leadership supports and maintains representation on all MGH, BWH, HMS, MGB, and other relevant organizational education administration committees as assigned.
• Holds ultimate responsibility for the coordination of all Department of Psychiatry-related HMS courses. The individual in this role will supervise team members responsible for the creation of student and preceptor schedules, student educational files, course logistics, including reimbursements for preceptors.
• Holds ultimate responsibility for the coordination of all Department-related residency, internship, and fellowship programs.  In overseeing the residency and fellowship programs, these responsibilities include directly or via program coordinators: communication with GME constituents, program accreditation and compliance, resident/fellow schedules, evaluations, resident/fellow appointments and credentialing, resident/fellow files, recruitment and orientation, and other program responsibilities.
• Manages facilities, space and equipment inventories for the relevant areas of the department, in collaboration with the Vice President and MGB/MGH/BWH administration.
• Ensures healthy and collaborative relationships among the faculty and staff within the responsible operational areas, and with the hospital, the related departments, and across Mass General Brigham (MGB).
• Directly and indirectly manages programs, centers, institutes, and their staff, whether directly or indirectly, in close collaboration with faculty leadership in each instance.
• Determines and prioritizes resource needs for relevant programs, centers, and institutes. Works closely with program staff and faculty leaders, and in conjunction with department finance leadership, to ensure cost effective operations and sustainable financial performance.

Additional Job Details (if applicable)

Remote Type

Hybrid 

Work Location

66 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$121,908.80 – $177,351.20/Annual

Grade

9 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.   The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.   In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.