Salary Range: $70,000.00 To $90,000.00 Annually

Computer Systems Institute (CSI)

Title: Director of Educational Technology

Department: Academics

Reports to: Senior Vice President of Operations and HR Management

FLSA Status: Exempt

General Purpose:

The Director of Educational Technology serves as a strategic and operational resource for the effective use of instructional technologies—including the learning management system (Moodle)—to enhance teaching, learning, and student success. This role combines system-level oversight with hands-on support to ensure the stability, usability, and academic alignment of digital tools.

This role has serves as a primary resource on the Hybrid Conversion Project under the direction of the L1 of said project – the Director of Curriculum and Instruction. Working closely with faculty, instructional designers, IT teams, and academic leaders, the Director guides the thoughtful selection, implementation, and integration of educational technologies that support diverse learning environments. The role also leads faculty training, user support, and the promotion of best practices in digital pedagogy, advancing the institution’s commitment to innovation, equity, and high-quality career-focused education.

Essential Job Duties & Responsibilities: 

• Strategic Leadership and Planning:
  • Develop and lead a vision for the use of educational technology that supports institutional teaching and learning goals.
  • Lead the strategic planning and execution of Moodle LMS across the institution.
  • Monitor trends and emerging technologies in digital learning to inform future strategies.
  • Collaborate with academic and curriculum leadership to identify and evaluate instructional technology needs and priorities.
• Technology Implementation and Integration
  • Serve as the primary Moodle LMS administrator, managing system configuration, updates, plugins, and user roles.
  • Coordinate the integration of Moodle with Zoom, SCORM, and other third-party tools.
  • Ensure LMS accessibility, data security, and FERPA compliance.
  • Supervise LMS projects and coordinate with IT for server-side support and login access management.
  • Monitor system performance, troubleshoot technical issues, and respond to LMS tickets.
  • Collaborate with instructional designers and faculty to develop Moodle-based instructional content.
  • Oversee the implementation of institutional and departmental surveys.
• Faculty Support and Development:
  • Design and lead faculty training sessions, orientation materials, and help desk support.
  • Design and lead professional development programs and workshops.
  • Serve as a resource to faculty on technology-enhanced teaching strategies.
•  Evaluation and Continuous Improvement
  • Develop metrics to assess the effectiveness of educational technology initiatives.
  • Collect and analyze data to inform decisions and report progress to business partners.
  • Recommend and implement improvements to the user experience, automation processes, and instructional delivery.
  • Foster a culture of innovation, assessment, and continuous improvement.

Education and/or Experience: 

Minimum qualifications include:

• Bachelor’s degree in Instructional/Educational Technology, Information Systems, Information Technology, Instructional Design, Education, or related field is preferred.
•  If the degree is not in one of the above-mentioned areas, or a directly related field, candidates with at least five years of related work experience or evidence of specialized training related to the field may be considered.
• 3+ years of Moodle administration experience, preferably in a higher education setting.
• Strong understanding of Moodle’s architecture, user roles, permissions, course setup, and plugin management.
• Experience with Moodle integrations (SCORM, LTI, Zoom, etc.).

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Skills: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.

Equipment/Computer Skills:

Incumbent must be able to use the following equipment and software packages with proficiency:

• Microsoft Office Suite
• LMS
• Video-Conferencing Software

Behavioral Competencies:

• Leadership – Exhibits confidence in self & others; inspires respect & trust; shows courage to act; motivates others to perform well; is diplomatic.
• Conflict Resolution – Encourages open communication; confronts difficult situations; maintains objectivity; keeps emotions under control; maintains patience.
• Managing People – Effectively leads and develops staff. Effectively directs staff and provides ongoing feedback. Accurately evaluates performance, matches abilities and job requirements, establishes an effective working relationship.
• Delegation – Delegates work assignments; matches responsibility to person; sets expectations & monitors activities; provides recognition for results.
• Verbal Communications – Speaks clearly & persuasively; Listens well; responds appropriately; Personable; Demonstrates presentation /platform skills.
• Innovation – Displays original thinking & creativity; meets challenges with resourcefulness; generates suggestions for improving work.
• Analytical & Research Skills – Collects & researches data; uses intuition & experience to complement data; designs work flows & procedures.
• Initiative – Self-starting; Creative; Motivated; Searches for new, improved methods and procedures.
• Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Can “think on your feet”.
• Resilient – Persistent; maintains high energy level when dealing with challenges; Maintains confidence.
• Adaptability – Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability – Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.
• Encouraging – Exhibits confidence in self & others; inspires respect & trust.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Organized/Detail Oriented – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Works in an organized manner; plans for additional resources; sets goals & objectives. Monitors own work to ensure quality.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Judgment – Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Ethics – Treats people with respect; Works with integrity and ethically; upholds organizational values.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  

Work Environment: The noise level in the work environment is usually moderate.

Additional Requirements:

Solid and proven knowledge of counseling and intervention methods; curriculum development and application; theories, methods, practices and equipment used in education programs.

Benefits Offered

• Health Insurance.
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Paid Time Off (Vacation & Earned Sick Time)
• Employee Discount Program

About Organization

Computer Systems Institute (CSI) is a dynamic institution providing career-focused high quality programs designed to enhance job opportunities for our graduates and provide a skilled workforce for the community. We strive to achieve this by employing qualified and enthusiastic professionals who create a stimulating learning environment and deliver effective career development services.

Founded in 1989 with the goal of bridging the gap between employers and a shortage in IT professionals by providing training to students and connecting them with employers. Today, CSI is much more: It has grown, student services continues to develop and the opportunities available to students are greater than ever. CSI offers a diverse range of courses, including business, hospitality, customer service, computer science, and healthcare. CSI has six schools across Illinois and Massachusetts (Allston, Charlestown, Worcester, Chicago, Lombard and Skokie).

Through new partnerships with local colleges, employers and organizations CSI continues to grow and expand its opportunities for students. CSI’s focus on helping students gain the academic skills, knowledge, and support they need to reach their personal and professional goals is stronger than ever.