Position Summary:

This position requires understanding of online instruction and digital instructional design.   Responsibilities include leveraging online education expertise to assist customers with the implementation of online science classes. As a subject matter expert (SME), developing new labs and investigations is imperative to assisting customers with lab design and course development.

Primary Responsibilities:

• Collaborate with the Distance Learning team to develop and recommend lab courses that support customers’ learning outcomes.
• Create digital components for existing labs as supplements or replacements for lab course content. 
• Write, film, edit, and publish DL videos. 
• Create digital labs for missing content in product line.

• Work closely with customers assisting with the implementation of online science courses.  
• Troubleshoot LTI integration issues with instructors or school’s LMS admin.
• Manage DL content on CSO, and distribution of content to customers. Maintain records of virtual kit contents and virtual kits. Generate LTI codes and HTML passwords for virtual labs each semester. 
• Provide guidance and support to instructors as needed to ensure successful digital and hands-on lab experience for online students. 
• Performs Quality and User Acceptance Testing of new digital products.
• Stays on top of digital trends in education including LMS and devices and identifies how Carolina can integrate with trends.
• Develop a deep understanding of the college distance learning market.
• Maintains relationships with educators, universities, and associations to enhance company credibility and identify new opportunities for the sales team.
• Works with the Digital Manager and other stakeholders to evaluate and integrate digital resources for DL products. 
• Provide technical support for internal and external customers. Provide necessary tools, content, and training across departmental teams to ensure that customer touch points are consistent and impactful. 

Secondary Responsibilities:

• Prepares for and attends appropriate industry events.  
• Performs other administrative duties as required.  

Qualifications:

Education

• Bachelor’s Degree in relevant field is required. 
• Relevant fields include computer science, information systems, or instructional design. 
• An additional degree in science or related content expertise is highly preferred. 

Experience

• 3-5 years of experience with Microsoft Office suite, Adobe Acrobat, and web files (HTML, CSS, and CSV) required. 
• One year experience with Higher Ed LMS (Blackboard, Canvas, D2L, Moodle) required. Experience with LMS as an admin a plus. 
• Agile development experience and leadership highly preferred. 
• Articulate Storyline experience a plus.

Specialized Training/Skills/Certificates/Licenses

• Project Management training/experience a plus. 
• Ability to effectively plan, implement, and monitor self-directed and group projects. 
• Must possess good written and oral communication skills.  
• Strong content knowledge of subject area is necessary.

About Carolina® Science

About Organization

At Carolina® Science, we know that you always strive to inspire students’ curiosity and thirst for knowledge. Our award-winning curriculum, science kits and lab supplies will help UNLEASH LEARNING in the classroom or through distance education. Carolina® Science products, specially designed by scientists and teachers, help make science the best part of the day!