Job Description

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

The Field People & Culture Training Leader provides strategic insight around training, leadership, and people development to restaurant operations leaders for US Field markets. This role will drive impact across multiple channels of the Taco Bell business by making important decisions related to people and leadership development processes, content, and delivery best practices that move the department and the brand forward. The position will provide leadership and coaching to key stakeholders within the field and be responsible for the support and execution of various training programs. Success looks like enhancing brand people development practices, stimulating behavior change across multiple brand levels, closing any gaps in restaurant training and development, and influencing a return on training investment. This role will help support Taco Bell’s commitment to brand excellence by fostering a people-centric culture, inspiring inclusivity, and fueling business growth through people. 

Candidates must reside within close proximity to one of the following regions: Indiana, Texas, Tennessee, Michigan, California or New Mexico.

Responsibilities

The Day-to-Day:

• Partner with P&C, L&D, and Operations to establish consistent restaurant training, tracking, and certification expectations within the US field teams
• Provide coaching and support to multiple restaurant stakeholders on how to measure and improve employee development, training, and engagement
• Work as a strategic partner with Market Leaders, Area Coaches, and Restaurant General Managers regarding the success and opportunities for people development 
• Identify and scale training and people development best practices 
• Utilizes appropriate resources to draw conclusions, deliver feedback, and provide recommendations to multiple cross-functional brand stakeholders on how to deliver, measure, and improve employee development and training
• Facilitate in-person and/or virtual training that motivates, builds competencies, and improves individual/restaurant performance
• Collect and analyze data gathered from training/people development technology platforms to assess training completion, impact and transfer of learning 
• Obtain, organize, and/or develop training procedure manuals, guides, or course materials, such as handouts or visual materials
• Prioritize restaurant people development through strategic bench planning and deploying specific leadership training initiatives
• Collaborate cross-functionally, with sister brands, and international partners to develop training and development processes that will increase consistency, improve execution, and positively impact return on investment

Qualifications

Is this you? 

• Education: Bachelor’s degree in business administration, human resources, organizational development, I/O psychology, instructional design, or a related field. 
• Experience: At least 5 years of experience in training and development preferred. Previous QSR, restaurant operations, hospitality, or retail industry experience is a plus. 
• Knowledge: Knowledge of training theories and best practices, instructional design, adult learning principles, human resources bench planning, and training program design and delivery, including developing training goals/objectives, instructor guides and associated materials.
• Skills: Excellent communication, facilitation, and presentation skills. Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, etc.). Strong relationship-building and influencing skills across diverse stakeholder groups. Skilled at collaborating with cross-functional teams, working independently, and adapting to changing priorities. Strategic thinker with a demonstrated track record of implementing scalable training solutions that meet current business needs.
• Abilities: Ability to travel by car or plane to deliver training classes to brand leaders (20-50% travel). Ability to sit or stand for an extended duration. 
• Candidates must reside within close proximity to one of the following regions: Indiana, Texas, Tennessee, Michigan, California or New Mexico.

Work-Hard, Play-Hard: 

• Hybrid work schedule and year-round flex day Friday 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care 
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: $80,000-$100,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Take a seat at our table. Bring your voice. Bring you, just as you are. We want you to be your best self!
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees – To view the “Know Your Rights” poster, click here. You may also access Habit Burger & Grill ’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here.