Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. 

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location.

The Instructional Design Manager is responsible for the management of programs and training content development to Advisor Wealth Services New Hires and other Service Professionals.  The individual ensures that the requirements of each program are analyzed, designed, developed, implemented and that success is measured and results are appropriately sustained.  Focus will be on sustaining a high level of process efficiency through maximized operational effectiveness, program management, relationship building with cross-site teams and internal stakeholders/business partners, product expertise and technological enhancements.  This is an individual contributor role.

What you have

Required Qualifications:

• Bachelor’s degree or commensurate experience preferred 
• Minimum 3 years’ experience with a focus in Learning & Development, Project Management Tools, Training, and Instructional Design 
• Superior interpersonal, verbal, and written communication skills and ability to optimally communicate with leadership and team members 
• Proficiency to anticipate and resolve problems under your own initiative while also working in a collaborative team environment 
• Ability to embrace, pivot and shift focus based on changing priorities and/or the business environment and champion innovative ideas 
• Excellent organizational skills with the ability to prioritize and handle multiple contending priorities within established timeframes 
• Professionalism, positivity, and strong work ethic with a high level of integrity and collaboration 
• Expertise in learning analysis using the ADDIE framework to building training content and programs
• Expertise in Microsoft Office applications (Excel, Word, PowerPoint) 
• Ability to create, develop, manipulate, and share learning content using a variety of technology such as SharePoint, Articulate, and/or Learning Management Systems 
• Articulate Rise 360, Articulate Storyline, Adobe Creative Cloud, Camtasia, SnagIt experience required

Preferred Qualifications:

• Minimum of 3 years in the Financial Services industry preferred 
• Familiar with communication platforms WebEx, MS Teams, SharePoint 
• Ability to whiteboard ideas to create learning materials, develop script and videos, and facilitate Train-The-Trainer 

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance