We are seeking an advanced Instructional Designer & Facilitator to lead the design, development, and delivery of innovative learning experiences. This role requires a strategic thinker with expertise in adult learning principles, instructional design methodologies, and cutting-edge learning technologies. The ideal candidate will be adept at creating engaging, learner-centred content while also excelling as a dynamic facilitator who can effectively deliver training in various formats (in-person, virtual, and hybrid). This individual will partner cross-functionally with the People Leadership team, People Business Partners, and subject matter experts from various departments. 

What you’ll do:

• Applies instructional design methodologies and analytics to create personalized learning experiences that meet target audience needs and achieve business results.
•  Creates/modifies training solutions, including digital, video, paper-based, on-the-job, and classroom training.
• Work cross-functionally with department leaders, subject matter experts and People Ops team members to facilitate needs analysis, identify business objectives and understand the target audience.
• Aligns cross-functional project teams and resources to meet project and business goals.
• Leads exploration and implementation of emerging technologies and trends, including digital, blended, and informal learning, to foster innovation and efficiency
• Evaluate learning effectiveness through assessments, feedback, and performance metrics.
• Consults on the design/use of platforms that learners and leaders will use to access learning solutions and experiences.
• Co-facilitate company-wide learning and development solutions.
• Participates in/facilitates internal skill-building.
• Develop project plans; defines timelines to ensure delivery of changes is met within time frames and budget; manages projects; consults; manages resources; facilitates change.
• Utilize e-learning authoring tools to create and maintain courses for Favor’s LMS.
• Stay updated on the latest trends in instructional design, learning experience design (LXD), and facilitation techniques.
• Support the Talent + Experience team with the Performance Assessment and Team Member Engagement cycle.
• Other duties and projects as assigned.

Skills you have:

• Bachelor’s degree in instructional technology, education, or a related field (master’s preferred) or comparable experience.
• 5+ years of experience in curriculum and course design.
• Experience supervising the development of tech / non-tech manuals, online learning products, and training programs.
• Exceptional facilitation and communication skills, with the ability to engage diverse learners.
• Proven experience in creating and implementing instructional design methodologies.
• Demonstrated knowledge of L&D practices and employee engagement strategies.
• Experience with supporting Performance Assessment and Engagement cycles.
• Working experience in project and program management.
• Experience leading projects in a team environment.

Who you are:

• Seek to champion Favor’s culture by creating engaging and inclusive learning programs and experiences for all team members.
• Ability to manage and lead multiple projects simultaneously.
• Expert design, development, and evaluation skills.
• Expert project management skills.
• Advanced verbal / written communication skills.
• Advanced consulting and influencing skills.
• Advanced analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Data-driven with a desire to champion a team member-centric culture.

This role requires on-site presence as needed for events, training sessions, and planning meetings. 

Life at Favor

Where you’ll work:

This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. 

Benefits:

We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! 

Paid time off (PTO):

We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development:

We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community:

Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.

Diversity, equity, and inclusion:

At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!

In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.

About Organization

Howdy! The best things are found only in Texas, and Favor Delivery is proudly unavailable in 49 states. As a Texas born-and-bred company, and part of H-E-B, we love delivering food as much as Texans love eating it. From an extra-hot latte that meets you at the office to queso delivered (almost) right to your couch, we’re here when Texans are hungry and restaurants want to feed them. Experience how Texas orders in today!