Instructional Designer – Training Support Services

Work Location & Schedule

• This position will fill multiple positions in the Birmingham, AL and/or Atlanta, GA area.
• The team currently has a hybrid work schedule requiring the individual(s) to be  in the office  four (4) days a week and one (1) day remote . Occasional adjustments may require additional in-office time based on business needs. This is subject to change at any given time at the company’s discretion. 
• No relocation assistance will be available. 
• Travel would be less than 25%. 

Position Summary

The Instructional Designer will apply instructional design, adult learning, and multimedia expertise to analyze learning needs and design, develop, implement, evaluate, and maintain high‑quality learning solutions that support organizational performance and business outcomes. Collaborating closely with business stakeholders, subject matter resources, and instructors, this role translates instructional, learning, and performance objectives into effective instructor‑led, virtual, blended, and digital learning experiences. Deliverables could include slide decks, eLearning modules, facilitator and participant guides, job aids, and multimedia development. All learning solutions are engaging, accessible, instructionally sound, and aligned with established standards, templates, and branding guidelines.

Position Qualifications

Education:

• Bachelor’s degree in Instructional Design, Learning Technologies, or related field, or equivalent professional experience. 

Experience:

• Experience with authoring tools (such as Articulate 360), animation software, and/or other similar development tools required. 
• Training development experience (formal or informal) in technical and non-technical disciplines, such as power generation, power delivery, construction, business functions, compliance, safety, or associated fields, preferred.
• Knowledge and experience with Adobe Creative Cloud, narration software, and implementation of AI software in an instructional design environment highly desired. 
• Strong written and verbal communication skills, attention to detail, and ability to work independently or as part of a team .
• Microsoft Office Suite experience required.
• Experience managing projects is required.
• Strong communication, facilitation, presentation, and relationship management skills required.
• Experience/proficiency with Learning Management System strongly preferred.
• Experience working in a team-oriented, collaborative environment. 

Responsibilities include:

• Engage in curriculum planning and development, training design, and development. Includes specification of learner outcomes (goals and objectives), content specification and design, selection of instructional delivery formats, strategies and media, materials, and ensuring continuity from course to course.
• Execute project plans and adhere to timelines for all learning projects, ensuring that projects are delivered on time and within budget.
• Apply tested instructional design theories, practices, and methods in the design of a variety of instructional materials for instructor-led courses, online modules, web-based learned aides, or other products/learning technologies. 
• Ensure online materials comply with system requirements for the various learning technologies used by the operating companies while applying accessibility standards. 
• Collaborate with customers, subject matter resources, instructors, and business leaders to develop materials based on information provided. 
• Upload and maintain content documentation and course folders in various systems such as SharePoint and Learning Management System (LMS). 
• Maintain courses by editing content and publishing updated courses as needed per customer need or governance process.
• Manage projects and meet timelines with minimal supervision.
• Apply various aspects of adult education, including classroom and e-learning technologies as related to specific content.
• Initiate, plan, organize, monitor, and report own work and provide leadership to project teams, when appropriate.
• Research and advocate for new innovations in both learning design and education, identifying opportunities for continuous improvement

Behavioral Attributes:

• Southern Company Values: Models behaviors consistent with Our Values, including a commitment to safety, inclusion, integrity, and high performance. 
• Organization & Time Management: Able to prioritize tasks, manage deadlines, and keep projects on track in a busy training environment.
• Collaboration & Communication: Works well with colleagues, shares ideas clearly, and listens actively to feedback and suggestions.
• Initiative & Follow-Through: Takes ownership of assignments, follows up on details, and ensures tasks are completed as expected.
• Adaptability & Willingness to Learn: Comfortable adjusting to new tools, processes, or project needs, and open to learning from others.
• Attention to Detail: Carefully reviews work for accuracy, consistency, and quality, making sure materials meet standards. 

About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers’ and communities’ needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 17280

Job Category: Training

Job Schedule: Full time

Company: Southern Company Services