Job Reference #
312187BR

Job Type
Full Time

Your role
Your knowledge of adult learning principles, instructional design, and multi-media use will drive the elevation of engaging learning experiences. Your proficiency in eLearning authoring tools will demonstrate limitless creative possibilities. We’re looking for someone who is ready to make an impact on the world class training content for our UBS Wealth Advice Center employees.

You will:

• utilize authoring tools to design, develop, and maintain multi-media driven learning experiences (e.g., eLearning, video, narration, graphics)
• apply knowledge of adult learning principles and instructional design to create learning experiences that are inspiring and impactful
• work in partnership with the WAC Leadership Team, internal business partners, external vendors, tech, and marketing to help craft a modern approach to learning
• o-lead the design of learning strategies and solutions to meet business needs and identify opportunities for process improvement within the scope of responsibilities
• identify and convert existing training materials into multi-media channels as appropriate using instructional design experience and judgement
• maintain and ensure consistency and quality in training content and tools
• research and resolve content ambiguities based on incomplete or inaccurate information by partnering with Subject Matter Experts (SMEs)
• effectively communicate basic and advanced instructional design concepts and processes to internal customer groups

Your team
The UBS Wealth Advice Center is a UBS branch committed to providing advice and guidance to Emerging Affluent clients through a consistently delivered digital client experience.

The UBS Wealth Advice Center currently serves over 300,000 clients. Our clients are served remotely (phone) by a team of more than 300 professionals including both Financial Advisors and Client Service Associates—who work individually with clients to understand their needs and assist them in achieving their goals.

The WAC is committed to building a culture centered on equity and inclusion by deliberately cultivating a diverse team. By creating an inclusive and diverse environment, we more effectively represent, understand, and provide for our clients. We foster a collaborative environment where you can learn from experienced colleagues, share your ideas, and contribute to innovative projects. We believe in empowering you to reach your full potential and build a rewarding career within our organization.

Your expertise
You have:

• the ability to commute to the Weehawken, NJ or Charlotte, NC office 4-days a week minimum
• a Bachelor’s degree from an accredited institution
• minimum of 3 years’ experience in Instructional Design and the financial services industry
• proficiency in e-Learning authoring tools (Articulate required), Learning Management systems (Cornerstone and EdCast, preferred but not required), and other tools used in the creation and maintenance of training content
• knowledge of adult learning principles for curriculum and training design
• record of success creating content for complex end-to-end experiences in alignment with customer needs and business goals
• strong presentation skills and experience sharing strategic rationale with partners, senior leaders and stakeholders

About Us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it’s our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

About Organization

From gaining new experiences in different roles to acquiring fresh knowledge and skills – at UBS we believe that you should never stop growing and learning because life never stops teaching. We know that it's our people – with their unique backgrounds, skills, experience levels and interests – who drive our ongoing success. Ready to be part of #teamUBS and make an impact? Find out more at ubs.com/careers.

UBS works with individuals, families, institutions, and corporations around the world to help answer some of life's questions – whether through award winning wealth management advisory, investment banking and asset management expertise, or private and corporate banking services in Switzerland*. In June 2023, Credit Suisse became a UBS Group company.

With our large and diverse team operating internationally, we have a presence in all major financial centers in more than 50 countries. Although we all come from different backgrounds and specializations, two things unite us: the conviction that we’re stronger together, and the will and curiosity to constantly innovate. That’s the key to us unlocking our full potential (and what we look for in everyone who joins us). It’s also why we’re regularly recognized as an attractive employer.*