Working with a dynamic team, the Instructional Technologist will support high-quality learning experiences through hybrid and online modalities for Mays Business School. This is an exciting position for those who like a fast-paced environment working behind the scenes during live recordings supporting faculty during synchronous cohort learning sessions. Working 2:00 – 10:00p.m., you will assist in the technical use of the Learning Management System (LMS) and coordinate the delivery of information and assistance to faculty seeking support. You will use integrated instructional technologies through training and support to include the development and maintenance of knowledge articles and process documents. The Instructional Technologist also conducts training sessions on lecture capture and video streaming activities and develops appropriate training manuals. And you’re continued growth in the this field will be enhanced as you keep track of trends and news in related areas, such as online education, training, and higher education.

Essential Duties/Tasks

Learning Support

• Develops and implements faculty training opportunities.
• Provides one-on-one consultation with faculty, staff, students in the use of tools associated with the learning delivery environment.
• Develops training materials to support faculty effectiveness; refers, advises, or assists faculty in designing materials to support instructional effectiveness.
• Acts as a technical resource in video streaming and digital learning software, hardware, and techniques.
• Works with others to develop training elements that align with our products and services.
• Develops, maintains, and updates knowledge articles pertaining to our products.

Learning Delivery Execution

• Resolves issues or concerns from students during live, synchronous cohort sessions.
• Manages the digital learning technologies and environment during synchronous cohort sessions.

Project Support

• Manages communications and utilizes excellent time management skills to complete projects.
• Assists with projects to document progress.
• Conceptualizes visual elements based on requirements.
• Prepares rough drafts and presents ideas to those with and without digital learning background.
• Manages and maintains knowledge library for projects.

Information Awareness

• Follows industry trends through blogs, e-newsletters, and social media.
• Looks for innovative ways to illustrate and share information to the appropriate audiences.

Qualifications

Required Education and Experience

• Bachelor’s degree in relevant field or equivalent combination of education and experience.
• Two years of related experience in classroom and online delivery of courses/programs.

Preferred Qualifications

• Experience using software such as Zoom, Canvas, and Microsoft Suite
• Experience supporting faculty with the product of online and/or asynchronous learning
• Experience troubleshooting software during the process of online and/or asynchronous learning

Knowledge, Skills, and Abilities

• Proven experience providing customer service and supporting faculty
• Knowledge of at least one learning management system.
• Experience using software that enhances teaching and learning in a digital learning environment.
• Proven ability to work in a fast-paced, deadline-driven environment.
• Ability to effectively plan and execute projects that make efficient use of resources and meet deadlines.
• Ability to work weekends if needed.

Who we are 

Texas A&M University’s Mays Business School is a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is building a better future through business. To fulfill this vision, our mission is developing leaders of character who make a positive difference in the communities where they live, work, and serve.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatically enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.