Please Read: Zones are based on your zip code. If you’re within 100 miles of a listed metro area (straight-line radius), you’re included in that Zone. For this role, we are hiring in Zones 2 and 3. Check your Zone here before applying.

Role Description

As the Innovation Strategist for Learning & Development at Dropbox, you’ll be the force behind the future of learning—building, piloting, and scaling AI-enabled, tech-forward learning strategies that elevate the experience of Dropboxers across the employee lifecycle.

You’ll lead our innovation process from ideation to implementation, researching emerging trends, experimenting with new technologies, and developing scalable learning experiences that are personalized, accessible, and measurable. You’ll also manage the L&D tech stack, ensuring it enables experimentation and execution across onboarding, skills development, and leadership growth.

You will collaborate deeply with Learning Design, Delivery, and People Tech teams to test new methods and integrate successful innovations into our core offerings. You’ll also serve as a translator between future-of-learning trends and real-world implementation—helping the team stay inspired, informed, and forward-looking.

This role is ideal for a systems thinker with strong technical fluency, creative problem-solving skills, and a deep commitment to shaping the next chapter of learning in a Virtual First, AI-powered workplace.

Responsibilities

• Lead Dropbox’s L&D innovation strategy: develop and manage a sustainable pipeline for exploring, evaluating, and scaling AI-enabled and tech-forward learning solutions.
• Build and implement a process for ongoing research and innovation—identifying learning trends, surfacing opportunities, and converting insights into pilot programs.
• Manage the L&D technology ecosystem—assess tools, recommend upgrades, and oversee vendor relationships to ensure scalable infrastructure.
• Pilot and scale innovative learning methods, collaborating with Design and Delivery to ensure strong learner experience and alignment to Dropbox strategy
• Drive development of learning technology platforms, including platform enhancements and AI-powered features to increase personalization and impact.
• Develop and deliver AI-enabled learning experiences, including microlearning, adaptive content, or in-flow nudges that meet learners where they are.
• Build team-wide fluency in the future of learning—keeping the team informed on evolving tools, methods, and insights.

Requirements

• Bachelor’s degree or equivalent experience in Instructional Design, Learning Technology, Computer Science, Human-Centered Design, or a related field.
• At least 8 years of experience in learning innovation, L&D strategy, instructional design, or product management of learning technologies.
• Proven track record of launching and scaling AI- or tech-enabled learning solutions, with measurable impact on experience or performance.
• Strong understanding of learning technologies, including LMS/LXP platforms, content authoring tools, AI integrations, and analytics systems
• Demonstrated experience building and executing innovation pipelines or structured experimentation cycles.
• Excellent collaboration skills—able to bring together cross-functional teams and co-create with Design, Delivery, Tech, and external partners
• Strong presentation and storytelling skills, with the ability to influence decisions through compelling narratives.
• Experience integrating AI tools or automation into workflows to enhance efficiency, personalization, or insight generation in L&D or operational contexts.
• Proven success applying HR as a product approaches to program design or delivery, with a focus on driving learner outcomes and operational excellence.
• Comfort with UX/design thinking principles to co-create, test, and refine learner-centric experiences in fast-moving, data-informed environments.

Preferred Qualifications

• Background in strategic foresight, innovation strategy, or product innovation within L&D, HR, or EdTech.
• Experience developing learning experiences that incorporate natural language processing, generative AI, or adaptive learning systems.
• Skill in trend analysis—translating macro trends in work, technology, and learning into actionable L&D opportunities.
• Ability to translate future-facing insights into near-term strategy and practical action.

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$137,700—$186,300 USD

US Zone 3

$122,400—$165,600 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.  We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), 

Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC or DC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)

• US Zone 3: All other US locations

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We’re a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you’re ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox People Team is designing a workplace where every Dropboxer can thrive. We take a human-centered, HR as a Product approach—treating programs like well-crafted products shaped by employee and candidate needs, informed by data, and backed by actionable insights. Our team continuously innovates to attract, develop, and retain world-class talent while building a culture of experimentation, craft, and community. From fostering connection in our Virtual First model to scaling HR systems and offering personalized learning tools, we build experiences that evolve with our people. We think big, act fast, and adapt with agility—grounded in outcomes, empathy, and clear communication. Areas of work include Talent Acquisition, HR Business Partnership, Learning & Development, Total Rewards, and Employee Experience.

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits

Additional benefit details are available upon request.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.