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Position Title:

Learning and Technology Consultant

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Teach, Learn, & Tech Spec II

Job Duties:

The Learning and Technology Consultant supports instructors and staff in effectively integrating educational technologies (such as Canvas, Kaltura, and Zoom) into online, hybrid, and in‑person teaching. This role enhances instructional design, develops high‑quality and accessible digital materials, and strengthens student engagement. Key responsibilities include providing training, troubleshooting technology issues, creating instructional resources, and ensuring digital accessibility across courses and content. The position also contributes to university‑wide initiatives that advance teaching and learning in both physical and digital learning environments. 

Key Responsibilities Include: 

• Technical Support: Provide hands‑on assistance with learning technologies (Canvas, Zoom, Kaltura) and assistive tools (screen readers, captioning software); troubleshoot technical and accessibility issues; support effective use of instructional technologies across modalities; and respond to Neurons support tickets with timely, effective resolutions. 
• Accessibility & Compliance: Design, develop, and remediate instructional materials to meet accessibility standards (including WCAG); conduct accessibility audits and testing; and ensure alignment with Universal Design for Learning (UDL) principles. 
• Resource Creation: Develop and maintain digital accessibility training materials including guides, reference manuals, online modules, and templates to support faculty and staff. 
• Consultation & Training: Provide one‑on‑one coaching, lead workshops, and create training resources focused on best practices in digital accessibility and instructional technology. 
• Knowledge Maintenance: Stay current with UDL principles, accessibility regulations, and emerging trends in instructional technology across in‑person, blended, and online learning environments. 

Key Job Responsibilities:

• Provides consultation, training, and/or support for learning technology tools and platforms
• Designs and develops engaging, effective learning experiences which may be face-to-face, blended, and/or online
• Provides training and technical support directly to learners in settings such as classrooms, labs, clinics, and distance learning mediums
• Collects, organizes, interprets, and disseminates data to identify instructional program needs and enhance effectiveness
• Researches, designs, and/or acquires learning resources, technologies, materials, and/or processes to support learning
• Designs, develops, and delivers faculty development and engagement programs and activities
• Designs, develops, organizes, maintains, and consults on instructional materials, activities, curricula, and assessment resources in accordance with current pedagogical practices, cognitive/learning science, and design tools and methods
• Analyzes, tests, troubleshoots, resolves issues, and provides feedback regarding learning technologies
• Designs, develops, or recommends multimedia learning materials. Facilitates communications with multimedia service providers to ensure instructional needs are met

Department:

The Center for Advancing Student Learning (CASL) at the University of Wisconsin–Milwaukee is the university’s central hub for supporting excellence in teaching and learning. CASL empowers instructors and students by promoting innovative, evidence‑based teaching practices, advancing educational technology, and fostering inclusive, high‑impact learning experiences across all modalities. The center provides collaborative professional development, strategic digital‑tool integration, and instructional support designed to enhance student engagement and success. As a unified resource for teaching, online learning, and distributed education, CASL champions flexible, accessible, and student‑centered approaches that reflect the diverse needs of UWM’s academic community. Through strong partnerships, responsive support, and a commitment to continuous improvement, CASL works to cultivate a future‑ready teaching and learning environment where all students can thrive. 

Compensation:  $57,500 – $67,500/annually. Salary will be determined by finalist’s experience, training, education, and equity-based factors.

Required Qualifications:

• Bachelor’s degree in a relevant field 
• Two years of experience with a university Learning Management System (LMS) 
• Three years of customer service experience  

Preferred Qualifications:

• Master’s degree in an education or related field 
• Evidence of excellent interpersonal communication skills 
• Evidence of troubleshooting in Canvas LMS 
• Demonstrated understanding or work with digital accessibility laws 

How to Apply:

Applicants will be expected to provide: 

• A cover letter that addresses the candidate’s professional level work experience as it relates to all required and preferred qualifications. 
• A Resume 

Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified. 

Note: Applicants must complete all required fields and attach all required documents prior to submitting the online application to ensure full consideration. Additional documents submitted aside from a cover letter and resume/CV will not be considered.   

In instances where the Search and Screen Committee is unable to ascertain from the candidates’ application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications. 

Contact Information:

Emily Jensen

eejensen@uwm.edu

Reasonable Accommodations

Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.