Build A Better Career With MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID: 18725

Employment Type: Full Time

Job Category: Human Resources

Work Location: Davidson, NC (CSC)

Brief Position Summary:

The Senior Learning & Development Specialist plays a pivotal role in designing, implementing, and evaluating learning programs that enhance associate performance, engagement, and career growth. This role partners with stakeholders across the organization to identify learning needs, develop strategic solutions, and foster a culture of continuous learning and development.

Duties And Responsibilities

• Conduct learning needs assessments across departments to identify performance gaps and development opportunities.
• Manage the end-to-end development and delivery lifecycle for new learning programs, including timelines, resources, and stakeholder communication.
• Serve as a trusted advisor to business leaders and HR partners, building collaborative relationships to understand strategic business challenges and co-create effective solutions.
• Source, curate, and adapt high-quality learning materials from internal and external sources. Ensure all content is relevant, inclusive, and aligned with current best practices.
• Develop metrics and evaluation frameworks to measure learning program effectiveness. Use data-driven insights to iterate and improve offerings, demonstrating return on investment.
• Champion the use of learning technologies, including learning management systems (LMS), mobile platforms, social learning tools, and virtual collaboration environments.
• Collaborate with subject matter experts (SMEs) to develop and/or curate content tailored to business goals.
• Coordinate delivery of key programs through the LMS, including registration, completion and progress tracking.
• Support leadership development initiatives.
• Promote a culture of learning and professional growth across the organization.
• Develop and implement comprehensive learning strategies aligned with organizational goals.
• Design engaging and effective learning experiences using instructional design principles and adult learning theory.
• Create blended learning programs (e.g., e-learning, instructor-led training, workshops, coaching).
• Stay current with industry trends and integrate innovative learning technologies and methodologies.
• Track and report on learning metrics, ROI, and associate development outcomes.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSCs vision and unity of purpose.
• Participation in special projects and performs additional duties as required

Qualifications

What You Need:

• Bachelors degree in human resources, Education, Organizational Development, or related field or equivalent experience
• Minimum of five years of experience in learning and development, with a focus on program design and facilitation or a related role.
• Demonstrated experience leading enterprise-wide learning initiatives and managing multiple stakeholders.
• Advanced proficiency in digital learning platforms, tools, and technologies.
• Strong project management skills and ability to manage multiple projects concurrently.
• Proficiency with LMS platforms and e-learning authoring tools (e.g., Articulate, Captivate, or similar).
• Ability to manage multiple projects and stakeholders in a fast-paced environment.
• Strong knowledge of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Excellent communication, facilitation, and project management skills.
• Experience in change management and organizational development.

Bonus Points If You Have:

• Masters degree preferred.
• Familiarity with the use of AI to support learning and development (preferred)
• Familiarity with Design Thinking/Human Centered Design Principles (preferred)
• Certification in Learning & Development or training (e.g., CPLP, ATD, SHRM) is a plus

Other Requirements:

• A valid drivers license may be required.
• Position requires up to 20% travel.

Compensation starting at $63420 – $99660 depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidates relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

#LI-Hybrid

Why MSC?

People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

Our Commitment To You

Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family’s health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.

You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.

Equal Employment Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.