Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Job summary

We’re hiring a Learning Experience Designer on our customer learning team. This role sits within the Learning Content Development team which is responsible for creating and maintaining all customer learning content. In this role, you will collaborate across the Atlassian Community & Learning team on varied projects that further the team’s vision to improve product adoption and provide tangible value and career advancement for our learners through learning content design and production.

What you’ll do

• Design, develop, and maintain on-demand and instructor-led learning content.
• Build engaging, informational, accessible, and visually compelling learning experiences.
• Adapt to new challenges, pilot new ideas, and experiment with improvements to existing content based on customer feedback.
• Independently solve problems, collaborate effectively with your teammates.
• Ensure that all training materials are consistent, up-to-date, and aligned with the larger team and company goals.
• Establish positive relationships with SMEs and other partners to ensure learning experiences are designed to improve customer outcomes.
• Find new ways to produce content that scale and resonate with our increasingly global audience.
• Support the creation of standardized tools, metrics, and evaluation processes across training to ensure a scalable approach when evaluating and addressing learning needs.
• Use agile methodology to define, create, develop, and manage projects through a prioritized backlog.

Qualifications

Your background

• You have 3-5 years of experience developing industry-leading learning experiences.
• You hold deep expertise in learning experience design practices, adult learning principles, and effective methods of applying those in learning content design.
• You have experience in data-driven decision-making and prioritizing projects based on learner needs and business goals.
• You have experience designing conceptual graphics, editing videos, and recording in-product demos.
• You have experience leading through influence and peer leadership.
• You are comfortable navigating ambiguity and changing professional landscape.
• You champion your projects to drive them to completion and delivery amidst the shifting nature of SaaS.
• You thrive in collaborative, fast-paced, environments and are innovative, creative, and like to experiment.
• You have experience in stakeholder management, are a strong collaborator, and are skilled in project management

Nice to have:

• Atlassian product experience
• Degree in Adult Education, Instructional Design, Training and Development, Human Resource Development, Writing, or Visual Design
• Experience working on agile teams
• Experience with design tools (like Figma) and video editing tools (like Camtasia)

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate’s skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $110,700 – $147,600

Zone B: $99,600 – $132,800

Zone C: $91,900 – $122,500

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.