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Learning Management System Manager

Universal Technical Institute

Employee | Full-Time | $95K - $120K

Remote | United States

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August 15, 2025

The Learning Management System (LMS) Manager serves as the system architect, responsible for the

strategic design, management, and administration of the organization’s LMS to ensure alignment with

business goals and learning outcomes. This role involves designing and building system process flows

and user experiences, managing files and data structures, and generating reports to support the learning

and development needs of the organization. The LMS Manager collaborates closely with stakeholders to

address technical configuration requirements. This role is also responsible for owning the compliance

training procedure, calendar, assignments, communications, and reporting.

Pay Range: $95,000.00 – $120,000.00

What We Offer:

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities

Principal Accountabilities & Deliverables

• Administer, manage and oversee the daily operations of the LMS, ensuring its functionality and

efficiency

• Navigate and optimize system process flows to enhance user experience

• Coordinate with the IT department and system analysts for any technical configurations

and upgrades

• Troubleshoot user inquiries, system issues, manages open tickets, tests system upgrades

to drive efficiencies

• Design and develop engaging and effective learning experiences within the LMS

• Collaborate with instructional designers and subject matter experts to create and upload

course content

• Ensure that all learning materials are consistent, accessible, and user-friendly

• Organize and maintain the LMS’s digital file management system and catalog

• Ensure that all learning materials and resources are properly stored and easily retrievable

• Implement version control procedures for course materials and documents

• Establish and maintain system governance

• Generate and analyze reports and dashboards on LMS usage, learner progress, and course effectiveness

• Provide insights and recommendations based on data analysis to improve learning

outcomes

• Ensure compliance with reporting requirements and maintain accurate records

• Provide technical support and training to LMS users, including employees, managers, and administrators

• Develop user guides and training materials to help users and administrators navigate the

LMS

• Collaborate with cross-functional stakeholders to deliver function-specific learning content,

ensuring alignment with organizational standards and providing a consistent, high-quality

learner experience

• Manage and oversee enterprise-wide compliance training program, including: assignment, scheduling, reporting, communications, and SME partnership.

• Develop and implement comprehensive compliance training procedures including annual

calendar, content selection, stakeholder partnerships, user assignments, and content

review

• Other duties as assigned

Qualifications

Education / Experience

• Bachelor’s degree in Instructional Design and/or Technology, Education, Business, Adult

Learning, Organizational Development, Communications, or related field (required)

• Minimum five (5) years progressive experience administering an enterprise-level LMS including

two (2) years managing the enterprise-level LMS administration

• Experience with and knowledge of instructional design principles and e-learning best practices

• Experience successfully facilitating training between with levels of employees in various settings

(e.g. front-line management, senior leadership, peers, campus and home office staff; large

groups, small groups, one-on-one settings, remote, in-person, and self-study environments)

Skills

• Strong understanding of LMS process flows, design, file management, and reporting functions

• Excellent technical skills with proficiency in LMS platforms and related software

• Strong analytical skills and the ability to interpret data to inform decisions

• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams

• Detail-oriented with strong organizational and project management skills

• Familiarity with Learning Management Systems (LMS), e-learning platforms, and digital content

creation tools

• Demonstrated knowledge of educational, social, and communication technology with desire to

learn new tools (software and hardware)

• Proficiency in MS Office (required); Smartsheets, and SharePoint (preferred)

Work Environment

This position is designated as remote.
Travel Requirements – overnight /local (up to 5%)

#LI-Remote

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UTI is committed to providing reasonable accommodations to employees and applicants with disabilities as required by the Americans with Disabilities Act (“ADA”). If you are an applicant and feel you need a reasonable accommodation pursuant to the ADA, select this link in order to send your request to our Recruitment Coordinator. For California residents or positions based out of a California location: To comply with the California Consumer Privacy Act (CCPA), UTI has posted its California Employee Privacy Notice. You can view the Privacy Notice at here.

Universal Technical Institute is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, and breastfeeding), age, veteran or military status, citizenship status, marital status, physical or mental disability, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, or any other legally protected characteristic recognized under applicable federal, state, or local law.

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