Please Read: Zones are based on your zip code. If you’re within 100 miles of a listed metro area (straight-line radius), you’re included in that Zone. For this role, we are hiring in Zones 2 and 3. Check your Zone here before applying.

Role Description

As an experienced Learning & Development Program Manager at Dropbox, you will lead the strategy, execution, and continuous improvement of high-impact learning programs across the employee lifecycle. Your portfolio will span leadership development, general and VP onboarding, technology-enabled learning for general populations, and the company-wide coaching program.

You will manage and evolve multiple learning initiatives simultaneously—bringing strong systems thinking, learning operations expertise, and a learner-first mindset to your work. You will serve as a key liaison between the L&D team and stakeholders across the business, including senior leaders, and will bring executive presence, strong judgment, and clear communication to every interaction.

In this highly cross-functional role, you’ll partner with Learning Designers, People 

Analytics, external vendors, and leaders across Dropbox to deliver scalable and insight-driven learning experiences. You’ll define and operationalize the learning metrics strategy, using data to inform continuous improvement and strategic prioritization.

This is a role for a collaborative doer who is energized by complexity, passionate about enabling growth, and motivated to bring Dropbox’s Learning Philosophy to life.

Responsibilities

• Own and operate Dropbox’s coaching program from manager to VP level: manage vendor partnerships, facilitate intake and matching, and oversee program evaluation and communications.
• Lead the execution of multiple concurrent L&D programs, including leadership development, general & VP onboarding and skill-building for general employee populations.
• Partner with Learning Designers to refresh and evolve programs based on learner feedback, behavioral data, and organizational priorities.
• Define and implement Dropbox’s learning metrics strategy, turning engagement and impact data into actionable insights.
• Manage integrated program calendars, dashboards, and planning processes, ensuring visibility, prioritization, and alignment across stakeholders.
• Deliver technology-enabled learning experiences that scale effectively in a Virtual First environment (e.g., LMS platforms, Slack-based workflows, self-paced content, AI).
• Build strong cross-functional partnerships at the senior level to ensure aligned and high-quality learning experiences.

Requirements

• Bachelor’s degree or equivalent experience in Organizational Development, Psychology, Education, Business, or a related field.
• 4–6 years of experience in L&D, program management, employee experience, or HR strategy, preferably in a distributed or tech-enabled organization.
• Proven ability to manage and evolve coaching programs and/or leadership development initiatives across multiple stakeholder groups.
• Demonstrated success in managing multiple large-scale, cross-functional programs, with strong attention to strategy, timelines, and execution.
• Experience designing and operationalizing metrics and evaluation strategies for learning programs, and translating insights into iteration.
• Executive presence and the ability to engage with and influence senior stakeholders, aligning learning initiatives with leadership and company priorities.
• Experience working with instructional designers and user researchers to shape and iterate learner experiences.

Preferred Qualifications

• Project Management Professional (PMP), Certified Professional in Learning and Performance (CPLP), or similar credentials
• Familiarity with adult learning principles, leadership development frameworks, or behavior change models
• Experience with modern LXP/LMS platforms and integrations
• Proficiency in project and data tools such as Airtable, Asana, Google Workspace, and Tableau (or equivalent)
• Interest in or experience applying AI tools to learning and productivity in ethical and impactful ways

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$110,200—$149,000 USD

US Zone 3

$97,900—$132,500 USD

The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.  We target most new hire offers between the minimum up to the middle of the range.

Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:

• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
  • US Zone 2: California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Illinois (Chicago metro), Indiana (Chicago metro), Maryland, Massachusetts, Michigan (Chicago metro), New Hampshire, New Jersey (outside NYC metro), New York (outside NYC metro), Oregon, Pennsylvania (D.C. metro), Pennsylvania (outside NYC or DC metro), Texas (Austin metro) Virginia (DC metro), Washington (outside Seattle metro), Washington DC metro, West Virginia (DC metro), Wisconsin (Chicago metro)
  • US Zone 3: All other US locations

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We’re a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you’re ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox People Team is designing a workplace where every Dropboxer can thrive. We take a human-centered, HR as a Product approach—treating programs like well-crafted products shaped by employee and candidate needs, informed by data, and backed by actionable insights. Our team continuously innovates to attract, develop, and retain world-class talent while building a culture of experimentation, craft, and community. From fostering connection in our Virtual First model to scaling HR systems and offering personalized learning tools, we build experiences that evolve with our people. We think big, act fast, and adapt with agility—grounded in outcomes, empathy, and clear communication. Areas of work include Talent Acquisition, HR Business Partnership, Learning & Development, Total Rewards, and Employee Experience.

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental, and vision coverage
• 401(k) plan with a generous company match and immediate vesting
• Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance
• Business Travel Protection: Travel medical and accident insurance
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
• Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
• Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
• Quarterly Cell phone and internet allowance
• Mental health and wellness benefits
• Disability and neurodivergence support benefits

Additional benefit details are available upon request.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.