Job Profile:
Student Support Specialist 3
Job Family:
Student Support Services
Time Type:
Full time
Max Pay – Depends on experience:
$70,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor’s degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Description:
The learning specialist supports the academic success, professional development, and wellbeing of students by providing academic advising and learning support to all students. This will be accomplished by various means including providing group sessions on the science of learning and assisting students in developing skills to become master adaptive learners. They will also provide one-on-one academic coaching and be an accountability partner for students. The learning specialist will also collaborate with faculty and administrators to design and deliver evidence- based academic support programming.
This position requires an experienced professional with a background in health professions education, learning sciences, or related fields, who can integrate educational theory with the unique demands of the combined medical and engineering curricula at Shufeldt School of Medicine and Medical Engineering
The Shufeldt School of Medicine is temporarily located in Tempe; however, school operations are expected to relocate to the Downtown Phoenix Campus in Spring 2026.
Pay Range: $54,600 – $70,000: Depending on Experience
Essential Duties:
Student Support and Advising
- Assess student learning needs and develop individualized learning and remediation plans
- Provide individualized academic coaching and learning strategy support
- Support students with time management, study skills, test- taking strategies (including NBME style and technical exams), increasing efficacy, and stress management
- Promote culture of continuous improvement
Program and Curricular support
- Design, develop, and implement workshops, learning modules and resources that promote effective study habits and lifelong learning skills
- Create workshops for USMLE Step 1, Step 2 and Shelf exam preparation
- Provide expertise in educational technology and learning assessment to enhance student engagement and success
- Stay up to date with external resources to ensure students are using them to their fullest potential
- Participate in curriculum committees, student progress meetings, and academic support planning initiatives
- Develop peer tutoring program
Assessment and Data Management
- Analyze academic performance data to identify trends, risk factors, and opportunities for targeted interventions and learning strategies
- Contribute to continuous quality improvement initiatives within Shufeldt School of Medicine and Medical Engineering
- Prepare reports on student support outcomes and program effectiveness
Other Duties as Assigned
- Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts
- Initiate confidential correspondence on behalf of the project
- Work both independently and within a complex structured team
- Able to exercise judgment within generally defined practices & policies to determine appropriate action
- Use office equipment
- Schedule appointments and maintain calendar for project
- Other duties as assigned
Desired Qualifications:
- Doctorate in education, learning sciences or related field
- Prior experience working with medical students or graduate STEM students
- Familiarity with USMLE exam formats
- Experience developing academic support programs or workshops
- Minimum of 3 years of professional experience providing academic support, educational development, or learning strategy instruction in a higher education or health professions setting
- Demonstrated understanding of the learning demands of medical and engineering students
- Ability to clearly communicate to perform essential functions
- Handle confidential and sensitive information responsibly
- Refer students to other internal and external resources as appropriate
- Excellent organizational skills, including problem solving and self-initiative
- Experience using data-driven approaches to assess and improve learning outcomes
Working Environment:
- Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
- Required to stand for varying lengths of time and walk moderate distances to perform work
- Frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 20 pounds (light)
- Required to work (weekends, evenings)
- Will be required to travel (for events, between campuses), rare nights or weekend work for school related events
Department Statement:
The John Shufeldt School of Medicine and Medical Engineering at Arizona State University, a flagship component of the broader ASU Health initiative, is boldly re-imagining medical education by merging clinical medicine, biomedical science, engineering, and technology into one integrated student experience. Built from the ground up for today’s health-care challenges, the school trains physicians who not only provide exceptional patient care but also lead innovation, applying artificial intelligence, advanced diagnostics, and human-centered design to transform the future of medicine.
Currently located on ASU’s Tempe campus, the Shufeldt School of Medicine will be headquartered on the Downtown Phoenix campus with operations transitioning in Spring 2026. The school has received preliminary accreditation from the Liaison Committee on Medical Education (LCME) and is preparing to welcome its inaugural class in Fall 2026.
By educating physician-engineers fluent in medicine, engineering, and the humanities, the John Shufeldt School of Medicine and Medical Engineering is creating leaders who will rethink how care is delivered, measured, and improved — for Arizona’s diverse communities and beyond.
Join us as we shape a new model of medical education and build the future of health care.
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Phoenix
Funding:
No Federal Funding
Instructions to Apply:
Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
https://www.myworkday.com/asu/d/inst/1$9925/9925$15404.htmld
To be considered, your application must include all of the following attachments:
Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
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Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
A fingerprint check is not required for this position.
