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About us

Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.

Our ambition is to be the leading IT services group in the Higher Education (HE) sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.

UCL boasts a track record of ground-breaking research that transforms the lives of people around the world. Our teams provide dedicated, specialist support throughout the research and innovation lifecycle to help sustain and advance UCL’s position as a world-class, research-led university.

About the role

The Digital Education Support team within Digital Education is seeking a full-time enthusiastic individual to join us in the role of a Learning Technologist.

The post holder will hold a range of responsibilities such as providing second line support to our users via our digital education service desk, focusing on assessment support/guidance and will also provide advice and training for staff and students in their use of UCL’s range of Digital Assessment platforms.

They will work in partnership with the Senior Learning Technologist (Assessment), Digital Education Support Analysts and wider Digital Education team members to promote, support and develop our provision. The post holder will also work closely with the Digital Learning Environment product team to keep on top of enhancements to assessment work and contribute to some project work to enhance existing services and identify and develop new services.

Closing Date: 02-06-2025 – 23:59 (UK time)

About you

The successful candidate will have experience of digital assessment platforms as well as providing e-learning support within an IT service delivery environment. A good appreciation of pedagogical and social aspects of learning technologies and of their adoption and application is essential.

You should also be highly proactive and enthusiastic with excellent interpersonal skills and a strong sense of teamwork, and have an understanding of how web-based, multimedia and mobile technologies can be used to enhance learning, teaching and assessment.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

  • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
  • Additional 5 days’ annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are

committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Available documents

Attached documents are available under links. Clicking a document link will initialize its download.

eLearning Technology | University | Entry | Mid

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