Join Triumph!

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.

This position is remote but must candidates must be willing to live in the Dallas, TX market.

Position Summary: 

We are seeking a detail-oriented and tech-savvy Learning Management System (LMS) Administrator to manage, maintain, and optimize our LMS platform. This role is critical in supporting our learning and development initiatives by ensuring a seamless user experience, accurate data reporting, and efficient course deployment. The ideal candidate will have a strong background in LMS administration, instructional technology, and data analysis.

Essential Duties & Responsibilities

• LMS Management:
  • Manage system configurations, user roles/permissions, and overall platform functionality.
  • Provide technical support to learners, instructors, and administrators; resolve access issues and answer LMS-related inquiries.
  • Support and participate in LMS implementation activities, including data migration, user provisioning, testing, stakeholder training, and post-launch support.
  • Develop and enforce LMS usage policies, naming conventions, and content standards.
  • Partner with Compliance to assign, monitor, and track annual compliance training for completion and ensure compliance requirements are met.
  • Administer course evaluation surveys and communicate feedback to training management.
• Content Deployment:
  • Upload, test, and troubleshoot eLearning modules (SCORM, xAPI, AICC), videos, and other training materials.
  • Maintain, update, and socialize the LMS content catalog.
  • Collaborate with vendors and internal stakeholders to add content and remove retired modules.
• Reporting & Analytics:
  • Generate and analyze reports on course completion, learner progress, and system usage.
  • Develop dashboards and visualizations to communicate learning trends and performance metrics.
  • Use data insights to recommend improvements to training programs and learner engagement strategies.
  • Monitor KPIs such as course effectiveness, learner satisfaction, and compliance rates.
• System Optimization and Innovation:
  • Collaborate with stakeholders to continuously improve the learning platform’s functionality and user experience.
  • Coordinate with IT and vendors to implement system updates, integrations, and enhancements.
  • Collaborate with IT and HRIS to support the implementation of the new LMS platform, including testing, launch coordination, and change management efforts.
  • Document and streamline processes to ensure a smooth transition during LMS migration.
  • Research and recommend new LMS features, tools, or third-party integrations to enhance learning delivery.
  • Participate in strategic planning for digital learning initiatives.
  • Stay current with eLearning trends, technologies, and best practices.
• Training & Documentation:
  • Develop user guides, FAQs, and training sessions for LMS users and stakeholders.
  • Maintain documentation of system processes and standard operating procedures.
  • Support training and onboarding for internal stakeholders as part of the LMS rollout.
• Compliance & Security:
  • Ensure data integrity, privacy, and compliance with organizational and regulatory standards.
• Perform other responsibilities and duties, as assigned.

Experience & Education 

The ideal candidate should possess the following:

• Bachelor’s degree in Instructional Technology, Education, Information Systems, Data Analytics, or a related field.
• 2+ years of experience administering a Learning Management Systems (LMS).
• Experience supporting or leading implementation of a learning management system (e.g., Docebo, Workday Learning, Cornerstone, etc.) is strongly preferred.
• Experience with integrations between LMS and HRIS platforms is a plus.
• Understanding of e-learning standards (SCORM, xAPI, AICC).
• Proficient with data analysis tools (e.g., Excel, Power BI, Tableau).
• Strong problem-solving and troubleshooting skills.
• Excellent attention to details and organizational skills.
• Strong communication and interpersonal abilities.

Skills & Abilities Required

• Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously.
• Demonstrated analytical skills in troubleshooting and identifying root causes as well as corrective and preventative actions.
• Ability to analyze data and generate insights
• Experience with or exposure to implementing LMS platforms, including configuration, testing, content migration, and stakeholder engagement.
• Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
• Ability to maintain confidential customer, team member and organizational information in a responsible and secure manner.
• Open to receiving feedback.
• Ability to work effectively in a team environment and build strong relationships with stakeholders at all levels.
• Ability to work independently, as well as follow direction/instruction, as warranted.
• Ability to work well in a team and adapt to a dynamic work environment.
• Demonstrated ability to maintain flexibility in a changing environment.
• Must be able to travel 5%.

Work Environment

The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The role may involve working on multiple projects with tight deadlines.
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period. Occasional stooping or kneeling may be necessary.
• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone.
• Light to moderate lifting is required.
• Regular, predictable attendance is required.

Compensation Range

Annual Salary: $65,998.00 – $95,698.00

Location:  Dallas, TX or Remote U.S. excluding the following states:  AK, DE, ID, ND, RI, VT, WY 

We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.

Go on.  Do it.  Apply Today!