Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Company and Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

McDonald’s is on an exciting journey to transform our enterprise functions. We are seeking a highly skilled Manager within Learning & Development to drive the design, curation, and deployment of learning initiatives as part of McDonald’s Indirect Sourcing and Procurement transformation-related (GI Mod) efforts. The successful candidate will be responsible for supporting the strategy, framework, and roadmap for learning activities, and ensuring alignment with business objectives and priorities. This role requires strong collaboration with key stakeholders across functions and regions, as well as third-party vendors. This individual will work cross-functionally to understand the current talent landscape and identify critical gaps and requirements for the new organization.

As the Program Training Manager, you will play a pivotal role in developing the trainings that will enable new ways of working, drive the successful deployment of new technology and processes, and support the new Indirect Sourcing & Procurement team. This role will report to the GI Mod Program Training Lead. You will be responsible for supporting the creation and execution of a comprehensive training strategy to ensure a smooth transition and adoption of the new systems, tools, and processes. You will partner closely with Market Training Leads to help them execute the training strategy, in adherence with the overall change strategy, at the market level. This role requires a deep understanding of learning & development, change management, strong project management skills, and ability to effectively train employees at all levels and cultures. 

Key Responsibilities

• Collaborate with the GI Mod Program Training Lead to develop a robust training strategy that aligns with the objectives of the GI Mod program
• Validate a thorough assessment of training needs across various departments and user groups to identify knowledge gaps and create targeted training plans
• Create high-quality training materials, including user manuals, online tutorials, videos, and other resources to support end-users in understanding and utilizing the new procurement systems effectively
• Develop engaging training sessions, workshops, and webinars for employees, Franchisees, and suppliers; and support Market Training Leads with the skills and knowledge required to deliver these sessions.
• Leverage a consistent and comprehensive training approach that is user-friendly, and tailored to different audiences
• Support translation efforts across markets, ensuring a framework is in place for local translation work, and markets are aligned on project plan to translation timing and reviews
• Monitor the effectiveness of the training program through feedback mechanisms, surveys, and user assessments, and continuously refine the training materials and delivery methods based on feedback and performance data
• Collaborate with key stakeholders across multiple functions and sub-functions, as well as third-party vendors, to gather strategic input and support design & development efforts.
• Maintain comprehensive training documentation, including training schedules, attendance records, and evaluation reports. Provide regular progress reports to project stakeholders

Qualifications

• Bachelor’s degree in human resources, organizational development, or a related field.
• Proven experience leading training initiatives, including systems implementations
• Strong project management skills with the ability to manage multiple priorities and stakeholders
• Excellent communication and interpersonal skills, with the ability to engage and train individuals at all levels of the organization
• Proficiency in designing and delivering engaging training sessions using various methodologies
• Familiarity with change management principles and practices
• Strong analytical and problem-solving skills
• Ability to work effectively in a global and multicultural environment

Salary Range

The expected salary range for this role is $98,140 – $125,130 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. 

Additional Information

• Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
• Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
• Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment.