Who we are? As the world’s largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide.

Our Culture 

• CAP employees make a meaningful difference by partnering with colleagues customers and members on challenging and rewarding work 
• CAP provides its employees with an energetic and collaborative work environment and encourage opportunities to further develop their skills—offering reimbursement for educational programs and participation in events that enhance your skills 
• We offer a generous compensation and benefits package, 401K, and more — visit Careers at the CAP for more details

Brief Description

The Multimedia Learning Developer is responsible for:

• Using various development tools to create and maintain online education and marketing activities that meet the needs of pathologists and laboratory professionals.
• Conformance to technical and regulatory standards set by CAP Learning in development of course materials.
• Support virtual events production and delivery using various using virtual event technology such as Zoom, Microsoft Teams, etc. 
• Selection and implementation of optimal applications and tools to develop education materials that fulfill design requirements.
• Researching and testing new tools and methods to improve development process and outcomes.

Specific Duties

Primary duties and responsibilities: 

Multimedia Development

• Develop online education activities and marketing materials using CAP standard software programs (ie, Articulate Storyline, Articulate Rise, RealizeIt adaptive learning platform, and other Multimedia development tools) and templates as needed.
• Take training on other design and development tools/concepts as needed to enhance online learning activities.
• Ensure online education activities are compliant with CAP standard templates and procedures.
• Ensure quality control of assigned projects including valid coding functionality, accuracy to storyboard content, and completeness of online activities prior to release.
• Understand different online learning technologies and select the most appropriate tools and templates to meet design, technology, and data requirements.
• Apply current learning standards and best practices, including layout, navigation, browser-compatibility, usability, and accessibility.
• Ensure online education activities are compliant with SCORM standards (if applicable) and that the required data is reported to the LMS or other method(s).
• Develop, test, troubleshoot and maintain adaptive learning courses on the new machine learning-driven platform (RealizeIt).
• Perform other duties as assigned by the Manager.
• Create multimedia assets (eg, graphics, audio, video, etc.) as described in design documentation. 
• Produce (plan, record, edit, publish) new learning videos and audio podcasts per business needs.
• Edit recorded videos of live events such as Annual Meetings, Webinars, Live Workshops for repackaging for online learning modality.
• Manage and maintain video and audio hosting service accounts such as Vimeo; provide analytics and reports to CAP stakeholders as needed.
• Create and maintain content design templates and other documentation.
• Manage content and act as an administrator for the CAP video streaming platform. 

Technical Support and Maintenance

• Troubleshoot/resolve issues as needed by testing, identifying issues, researching solutions and/or seeking help from software support.
• Maintain online activity versioning including final source files and published SCORM files for the LMS and network storage.
• Act as the primary consultant for the Multimedia authoring tools to the CAP staff (instructional designers, education managers, others). 

Virtual Events Production and Delivery

• Conformance to technical and regulatory standards set by CAP Learning in development of course materials.
• Collaborate with CAP staff and members to plan, produce, support, and deliver virtual events including webinars and in-person events.
• Work with staff to troubleshoot virtual event technology (eg, Zoom, Teams, etc.)
• Ensure a high-quality audience and presenter experience by overseeing video, audio, and streaming quality.
• Collaborate with staff and members to manage the dress rehearsal/run-through for events, making recommendations on flow and format best practices, and provide guidance to speakers, moderators, and staff.
• Manage live Q&A, polling, and audience engagement during events (if required). 
• Communicate effectively with all event stakeholders to keep them informed throughout the event life cycle. 

Team Collaboration

• Proactively consult with others (eg, instructional designers, marketing staff, etc.) on new designs and develop mock-ups and prototypes based on design requirements.
• Collaborate with CAP Learning and other CAP Staff to ensure timely delivery of high-quality education events/activities.
• Plan and manage time to meet deadlines and produce high quality deliverables.
• Collaborate with LMS administrator and evaluation staff to ensure data/completion requirements for online education activities are being met.

Knowledge/Skills Required/Preferred

Personal

• Excellent verbal, writing, and editing skills.
• Strong teaming skills.
• Strong service focus and business acumen.
• Ability to work well within a fast-paced team environment.
• Ability to follow established development standards.
• Must be extremely creative and detail-oriented. 

Professional

• Demonstrated ability to consult with others (eg, instructional designers, marketing staff, etc.) on how to best deliver content online.
• Demonstrated ability to develop high-quality online education activities from completed storyboards and/or other design documentation.
• Demonstrated ability to manage time and responsibilities and meet deadlines.
• Minimal supervision with independent judgment exercised in the performance of duties. 

Technical

• Proficiency in all Microsoft Office products.
• Articulate 360 Suite (Studio, Storyline, Rise, Review).
• Adobe Photoshop, Techsmith SnagIt, Microsoft Photos app, or other image editing software.
• Adobe Audition, Audacity, or other sound editing software.
• Adobe Premiere, Adobe After Effects, Articulate Replay, or other video editing software.
• Screen recording/simulation software such as Adobe Captivate, Articulate Peek, SnagIt.
• Mobile responsive Mulitmedia authoring tool such as Articulate Rise.
• Proficiency in virtual program setup, production, delivery in multiple platforms (ie, Zoom, Teams, GoTo, ON24).
• Knowledge of basic HTML using Adobe Dreamweaver, Microsoft Notepad, or other HTML editors.
• Knowledge of SCORM , Google analytics, and xAPI reporting analytics standards to gather data from educational content.
• Familiarity with LMS/LCMS/LRS.
• Familiarity with website/web page development (HTML5, CSS, Javascript)

Education/Experience

Education

• Baccalaureate degree required.
• Emphasis in a relevant discipline strongly preferred (eg, Visual Communications, Graphic Design, Computer Science, etc.) 

Experience

• Minimum of 5 years’ experience in a professional environment, with skills and technologies outlined in the Technical section.
• The ideal candidate also has experience with developing multimedia for an adult audience, online learning usability principles, online course development, and multimedia development tools.
• Experience with mobile development/delivery of education a strong plus.

Additional Criteria

Occasional travel (if required) would be less than 10% of the time.

This position is based out of the Northfield, IL office. Candidates must reside within 75-miles of the Northfield office.

Salary: $75,000 – $94,000

Equal Opportunity Employer

The CAP is an equal opportunity/affirmative action employer, providing equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, creed, color, religion, sex, gender identity and/or expression, national origin, age, ancestry, disability or genetic information, military status, sexual orientation, marital status, citizenship status, order of protection status, homelessness, or any other characteristic protected by federal law and the applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act Equal Employment Opportunity Employee Polygraph Protection Act

Job Details

Job Family

Non-profit management 

Pay Type

Salary

Travel Percentage

10