As the Onboarding Program Manager, you will own the operational execution of our world-class onboarding experience for GTM sales teams. You will ensure that every new hire in the Revenue org is set up for success from Day 1. This role is perfect for a detail-oriented professional who loves to orchestrate and thrives in a high-ownership, team-first culture.

About The Role

Key Responsibilities

• Operational Excellence: Lead the “backstage” of onboarding. This includes managing the end-to-end logistics for monthly global onboarding cohorts, including assigning lesson paths, liaising with front line managers and setting up calendars across multiple time zones.
• Stakeholder Management: Act as the primary point of contact for Enablement Managers and subject matter experts (SMEs) to address questions/feedback about Onboarding sessions and content. Additionally, communicate any updates made to the program and schedule to ensure alignment across all regional Field Enablement teams.
• Content Maintenance: Keep our onboarding materials (decks, recordings, playbooks, and LMS modules) up to date with the latest product releases and internal process changes.
• Regional Alignment: Work closely with regional leads to ensure the global program is localized effectively while maintaining a consistent “monday” experience.
• Data & Feedback: Analyze both Onboarding metrics and business performance metrics to identify trends, share insights with the Global Program Manager, and suggest iterative improvements.
• Iteration & Implementation: Adjust, revamp and develop content within the program as needed, based on strategic direction, business needs and feedback.
• Administrative Support: Manage the Onboarding Syllabus and Checklist within monday.com, ensuring accuracy and completeness.

Your Experience & Skills

Qualifications & Experience

• 1-2 years of experience in full cycle Sales roles and/or Sales Enablement adjacent roles in a fast-paced SaaS environment
• 1-2 years of experience in Program Coordination or Management
• Exceptional organizational skills and attention to detail. You’re the person who catches the typo in a deck or the calendar conflict before it happens.
• Strong written and verbal communication skills, with the ability to influence stakeholders at various levels of seniority.
• Proficiency with LMS platforms, authoring tools like Articulate RISE, Highspot and Gong.

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills 
• Award winning work environment – named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified 
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding

Please note that this is a hybrid position requiring 3 days/week in our NYC office.

Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws

For New York City-based hires only: Compensation Range: $104,000 – $120,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

We believe in equal opportunity.

At monday.com, we believe everyone should feel they belong – exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.

All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.

If you need support or accommodation during the hiring process, we’re here to help.

Meet the Operations team

The Operations Team collaborates with the entire company globally and provides advice and guidance to enable and empower all teams in initiatives related to IT, facilities, event management, social impact, our makers and more. We take a creative approach in order to scale and optimize internal processes. We are a crew of energetic and caring individuals who love using teamwork to solve complex problems in a fast-paced environment.