Job no: 549474

Work type: Staff

Location: Monterey Bay

Categories: Unit 9 – CSUEU – Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)

Classification: Information Technology Consultant – Career

Hours: Full-time / 40 hours per week

FLSA:   Exempt

Anticipated Hiring Salary Range:  $6,797 to $7,251* mo.

CSU Salary Schedule

CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: July 13, 2025

Recruitment Status:  Open Until Filled

About CSUMB

California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation’s largest four-year public university system, California State University, which educates nearly 460,000 students every year. 

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. 

The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.

Purpose:

The Online Education Coordinator, under the general supervision of the Associate Director of the Center for Academic Technologies (CAT), serves the campus in facilitating campus efforts to plan, develop, and analyze online education opportunities at California State University, Monterey Bay. This position entails leading a campus-wide online course quality peer review framework, driving initiatives to enhance online instruction, and supporting the university community in the design and development of online education programs. The Online Education Coordinator is responsible for developing, implementing, and managing faculty development programs related to online education and online course delivery. This role requires close collaboration with faculty, staff, administrators, technical support staff, and campus service providers to create an innovative support infrastructure for distributed learning and online education programs.

Essential Duties And Responsibilities include, but are not limited to, the following:

• Quality Course Development: In concert with the subject matter experts and instructional designers, guide the development of engaging, comprehensive, and interactive online courses and programs using modern quality frameworks that meet the evolving needs of our diverse student body. Acts as the primary campus expert in online learning best practices.
• Faculty Training and Support: Offers continuous training, mentorship, leadership, and support to faculty members, enabling them to effectively deliver online courses, leverage advanced tools and adapt to the new pedagogical demands of the digital age.
• Online Program Design: Collaborates with stakeholders in the participatory governance process to facilitate the planning, development, and analysis of online education opportunities on campus.
• Innovative Technologies: Explores and integrates new and advanced technologies, such as artificial intelligence, virtual reality, and interactive learning platforms to enhance online learning experiences.
• Research and Evaluation: Continually researches best practices in online education and assessing the effectiveness of our online courses and programs to ensure continuous improvement.
• Compliance Alignment: Works with accreditation bodies and campus administration to ensure policies are developed and online offerings are aligned with standards and policies.

Other Functions:

Perform other job-related duties and special projects as assigned.

Knowledge, Skills And Abilities: 

Knowledge of: Information technology security, management systems and/or applications, including campus-wide systems and multimedia environments, access procedures, AV system, telephone services, networks, and/or databases; and training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation.  

Ability to: apply consultative skills to assess user needs and provide appropriate support; integrate multiple applications and/or systems; and analyze data requirements and research data availability and access methods.  Proficiency in using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide an appropriate solution.

Minimum Qualifications:  

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

Specialized Skills:

• Knowledge of online teaching and learning best practices, distributed learning pedagogies, faculty development practices
• Understanding of faculty development practices and ability to conduct needs analyses
• Understanding of current and emerging pedagogies and modalities used in higher education, specifically in distributed learning.
• Functional knowledge of: Technologies that support instruction, such as interactive media, video, and graphic production.
• Knowledge/certification in quality assurance for distributed learning (ex. Quality Matters, QLT), learning management system tools and design, media and graphic design production and editing.
• Demonstrated experience in working in a training or instructional environment.
• Demonstrated understanding of accessibility requirements as they relate to course instruction and learning material development.
• Strong interpersonal skills that promote professionalism and mutual respect in all interactions. Ability to work effectively and interdependently in a diverse university environment. Ability to independently handle multiple work unit priorities and projects. Exceptional ability to communicate in a professional, persuasive, and tactful manner both verbally and in writing. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment.

Preferred Qualifications/Desirable Experience:

• Graduate degree in instructional design, instructional technology, education, or closely related field and experience in one or a combination of the following: instructional and faculty development at the university level, experience in working in a college or university support service unit or other service-oriented organization, or experience in supporting or teaching in a distributed learning environment. Record of active participation in conferences and professional organizations related to the applications of instructional technology in higher education. 
• Postsecondary teaching experience.
• Ability to produce or remediate content for accessibility, including MS Office and Adobe Acrobat documents, and audio and video. 
• Strong ability to determine needs/problems, analyze and provide appropriate solutions within operational guidelines, and to effectively document and communicate changes, solutions, and procedures. Ability to communicate with and work collaboratively with faculty, staff, administrators, students, and members of the community in one-to-one or group settings. Strong personal initiative and ability to work reliably and independently with minimal supervision. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals.

Special Conditions Of Employment & Position Designations:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097as a condition of employment.
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
• This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
• This position is designated as a Campus Security Authority (CSA).  The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107.
• May require occasional evenings and/or weekend work.

Physical Environment:

Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations. 

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.  

Benefits/Perks: 

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. The University Corporation at Monterey Bay also provides access to affordable housing near main campus. The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines. For more information, visit: https://csumb.edu/corporation/employee-housing

Application Procedure:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu. All employees must be eligible for employment in the U.S.

General Information:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/.

CSUMB is a smoke and tobacco-free campus.

Equal Opportunity Employer:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

Advertised: Jun 24 2025 Pacific Daylight Time

Applications close: