Job Description
Job Category: Claims
Typical Starting Salary: $96,000 to $121,000
Minimum Salary: $82,000.00
Maximum Salary: $157,000.00
Schedule: Full-Time
Flexible Time Off Annual Accrual – days: 20
Application Deadline: 10-22-2025
Description
We are seeking a dynamic and results-driven Senior Instructional Designer to join our Learning Experience Design team and play a pivotal role in designing innovative learning solutions that drive measurable business outcomes. This role requires a collaborative partner who is passionate about aligning learning initiatives with organizational goals through in-depth needs analysis and partnership with subject matter experts. If you are passionate about learning design, thrive in collaborative environments, and want to make a meaningful impact on business success and organizational culture, we invite you to apply and be part of our forward-thinking team.
This role may have in-office requirements based on candidate location.
The ideal experience includes:
- Proven experience designing and implementing learning programs to support large-scale organizational change initiatives
- Proficiency with Articulate Storyline
- Insurance experience highly preferred
Key Responsibilities:
- Creates new training programs and/or individual learning objects, ensuring training is focused on increasing capabilities of frontline insurance professionals to perform in their job.
- Applies knowledge of instructional design and adult learning theory to design course content.
- Uses learning technology to design and implement versatile, engaging, and learner-centered solutions for traditional classroom, online, or a blend of approaches.
- Researches, selects, and modifies existing training curriculum, learning objects, reference materials, and supplemental resources to meet learning needs.
- Builds and maintains trusted relationships with stakeholders across the organization. Proactively engages partners to understand their needs and drives continuous improvement in learning initiatives.
- Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement.
- Designs evaluation strategies and tools to determine whether desired learning and performance outcomes are achieved.
- Identifies needs for outside resources, and sources vendors, as appropriate. Handles vendor management, to include coordination of resources and ensuring quality of product and service levels delivered.
Qualifications
- Bachelor’s degree required, in addition to 4+ years of training design experience.
- Master’s degree in Instructional Design or a related field preferred.
- Prior experience includes working with moderately complex content and designing training for multiple delivery modalities (traditional classroom, online classroom, and self-paced e-Learning modules).
- Demonstrates excellent written and verbal communication skills.
- Demonstrates strong project management skills.
- Has broad knowledge of instructional technologies and is proficient in the advanced use of e-Learning tools that do not require programming.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
