Work Locations: Hilton – Shared Services – McLean 7930 Jones Branch Drive  McLean 22102

This role is based at our corporate office in McLean, VA

This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Sr. Manager Learning Experience Design you will partner with our business leaders to attract, retain, and develop Hilton’s most important asset, our Team Members. On the Learning Technology Enablement team reporting to, Director, Learning Technology Enablement you will support learning transformation initiatives, including advancing Hilton’s learning ecosystem, optimizing platform and accessibility standards, and implementing technology-driven solutions that elevate the global Team Member experience.

How We Will Support You

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

How You Will Make An Impact

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• You will lead a team of learning technology and experience design associates to ensure agreement, performance, and growth.
• You will translate business and learner needs into scalable platform and capability requirements across LMS, LXP, microlearning, accessibility, and digital delivery.
• You will assess emerging learning technologies to determine understanding of Hilton’s learning strategy, ecosystem, and long-term roadmap.

How you will collaborate with others:

• You will partner with Learning and HR leadership to align platform decisions, roadmap milestones, and experience design direction.
• You will work with HR Technology, ServiceNow, IT, and Procurement to deliver platform enhancements and integrations.
• You will engage external vendors and technology partners to ensure solutions meet accessibility, scalability, and requirements.

What you will take ownership of:

• You will oversee the development of Hilton’s global learning ecosystem—including LMS, LXP, ServiceNow, and digital learning platforms—to ensure a seamless and scalable Team Member experience.
• You will establish governance frameworks and standards to ensure instructional design, accessibility, branding, and platform usage across our teams and external partners.

Why You’ll Be A Great Fit

You have these minimum qualifications:

• Five (5) years of professional experience
• Three (3) years of learning technology or digital learning solutions experience
• Two (2) years of learning systems administration experience
• Experience with vendor management or change management
• Travel up to 15%

It would be useful if you have:

• LMS, LXP, and ServiceNow administration or product enablement experience
• Instructional design methodologies and adult learning principles

What It Is Like Working For Hilton

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Schedule: Full-time

Brand: Hilton Corporate

Shift: Day Job

Job Level: Manager

Job: Human Resources