The University of Maryland, Baltimore (UMB) has an exciting opportunity for a Learning and Development and Learning Management System (LMS) Specialist for the Office of Human Resources.

The Learning and Development/LMS Specialist is responsible for assessing organizational needs to drive training initiatives and implementing suitable training solutions. The Learning and Development Specialist will have the primary role of managing and maintaining the Learning Management System (LMS). The ideal candidate will be experienced in training, instructional design, facilitation, eLearning, customer-friendly, and a team player. The Learning and Development Specialist will actively create, design, develop, deliver, and evaluate effective methods to educate and enhance the performance of all employees.

Benefits (Exempt Regular): 

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of.  This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job)/

UMB is a public university and constituent institution of the University System of Maryland.  All employees are expected to work primarily physically within the State of Maryland.

The ideal candidate will personally connect with the Administration and Finance Guiding Principles which closely mirror UMB’s core values: Respect and Integrity, Well-Being and Sustainability, Equity and Justice, and Innovation and Discovery.   

Primary Duties:

Learning Management System (LMS)

• Serves at the primary LMS point of contact for internal customers and manages the eLearning email account by troubleshooting LMS-related issues and responds to both email and phone inquiries from eLearning customers. Support users in the use of the LMS as needed. Liaise with the LMS vendor to resolve technical issues related to LMS functionality.
• Develop and maintain system guides and standard operating procedures to ensure all processes are appropriately documented. 
• Manage and maintain system content, upload courses or other training items, build learning paths, optimize system performance, as needed.
• Responsible for facilitating user experience with the LMS by creating learning campaigns, posting relevant updates about new LMS features, and other important announcements to drive user engagement.
• Create and manage LMS learner accounts, ensuring consistency and accuracy of the data. 
• Assist Subject Matter Experts, OED Team, and other groups to design, develop, and implement engaging eLearning courses for an effective online training environment.  
• Generate reports/metrics as requested. Monitor and report on the effectiveness of eLearning as it relates to Human Resources and university strategic efforts. 
• Monitor and administer learning management systems security to include support for addition and removal of user access, quota administration, audits and security problem resolution.

Learning and Development

• Designs, develops, delivers, and evaluates training programs that enhance the competencies of employees at all levels to align with the strategic efforts of the university.
• Develops and prepares training materials including presentations, instructor guides, participant guides, job aids, and learning activities based on adult learning principles.
• Utilizes blended learning platforms and learning technologies to enhance the learner experience and application of learning. 
• Oversees the design and preparation of training materials, develops instructional content, and determines methodology.
• Assist in conducting organizational assessments, diagnostics, consulting/coaching, and develops action plan to address specific to meet individual, department, and divisional needs consistent with Human Resource planning and organizational strategic efforts supporting the University’s strategic plan. 
• Consultant with campus leadership, managers, and supervisors, regarding departmental competencies and performance issues, change management, and process improvement
• Establishes and maintains collaborative professional relationships with departmental personnel, including management, in order to plan training sessions. 

Other Duties:

• Performs other duties as assigned.

Qualifications 

Education: Bachelor’s degree in a related field.

Experience: Two (2) years related HR or LMS system administration experience with one of the mainstream LMS platforms (e.g., Skillsoft Percipio, LinkedIn Learning, Cornerstone).

Supervisory Experience: NA

Certification/Licensure: NA

Other: Proficient in the use and functions of learning management software and systems.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

Knowledge, Skills, Abilities:

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Hiring Range: $65,000 – $79,700, commensurate with education and experience. 

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran’s status, or any other legally protected classification. 

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information. 

Job: Reg or CII Exempt Staff – E1510E

Employee Class: Exempt Regular

Full Time/Part Time: Full-Time

Shift: Day Job

Financial Disclosure: No

Organization: Human Resources

Job Posting: Aug 4, 2025

Unposting Date: Aug 16, 2025, 5:59:00 AM