Description

The Operations Technology Solutions organization (OTS) Learning and Development team is seeking a forward-thinking Senior Instructional Designer to develop and manage large-scale, innovative learning programs. The ideal candidate thrives working in a fast-paced and changing environment. To be successful, this candidate must possess a passion for learning and innovation, be able to build strong relationships, and have an appetite for strategy, action, results, and continuous improvement.

The ideal candidate is an innovative and driven Instructional Designer with demonstrated experience working across multiple instructional delivery modalities to create high-quality learning experiences. You are the voice of the learner and will ensure their needs are at the forefront of every deliverable. You are knowledgeable in adult learning and instructional design strategies for performance-based outcomes, can adapt and move quickly. You should be comfortable managing multiple concurrent and independent tasks in a fast-paced environment, iterating rapidly on designs based on feedback while meeting milestones and deadlines.

You will partner across the organization to build learning products in a high-growth organization on a global scale. This is an opportunity to help shape and execute a strategy for new learning and develop content.

Key job responsibilities

• Lead projects through the design life cycle from scoping, research and analysis, design, development, and launch, providing clear timelines through all phases of development and selecting appropriate measurement for successful implementation
• Communicate with key partners, including subject matter experts, key leadership, and end users.
• Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives
• Manage the development of instructional materials (eLearning, job aids, tutorials, digital interactives, user guides, audio and video materials, storyboards, knowledge checks, et.) that transform information into engaging instructional materials
• Direct and guide learning design for internal and/or external subject matter experts enlisted to produce and publish technical content
• Utilize instructional design frameworks and maintain consistency across training projects
• Complete quality assurance measures and content audits for new and existing training
  

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include: 

• Medical, Dental, and Vision Coverage 
• Maternity and Parental Leave Options 
• Paid Time Off (PTO) 
• 401(k) Plan  
  

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• 5+ years of experience in learning design, instructional design, learning science, educational psychology, or similar field.
• 5+ years of experience designing and developing advanced eLearning using tools such as Captivate, Articulate, Adobe CS, or others
• Demonstrated knowledge of adult learning theory and its application to human performance
• Experience using measurement and data to drive learning interventions
• Experience working with subject matter experts and program stakeholders to design curriculum for online instruction.
• Experience with administrative tasks in an LMS
• Experience mentoring learning professionals
• Excellent oral, written and interpersonal communication skills.

Preferred Qualifications

• 7+ years’ experience designing online instructional activities to support adult learners.
• Experience using quantitative and/or qualitative research methods.
• Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals.
• Demonstrated consistent delivery on commitments – great organizational skills with exceptional follow through and attention to detail.
• Able to prioritize in complex, fast-paced work environment.
• Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.