About the Role

The Global Delivery Training and Enablement team is responsible for enabling the Uber Delivery business in building a world-class B2B Commercial organization. Our team designs and delivers training programs that drive sales productivity and allow our customer-facing teams to grow in their roles.

In this role, you will focus on building and executing technical enablement programs — including onboarding, ongoing education, and tool training — with a strong emphasis on clarity, instructional design, and independent execution.

What You Will Do

Training & Enablement

• Design and deliver training programs (onboarding, ongoing education, certification paths) for commercial teams.
• Build clear, engaging training materials (presentations, playbooks, videos, e-learning modules) to support adoption of new product features and internal systems.
• Lead live training sessions (virtual and in-person) and develop scalable self-serve learning solutions.
• Deliver tool-focused training on platforms including Salesforce, Dialpad, Groove, ACI, and AI-driven tools.

Cross-Functional Partnership

• Collaborate with Product, Operations, and Engineering teams to understand changes and translate them into clear, impactful training for commercial teams.
• Partner with Sales and Account Management leaders to address knowledge gaps quickly and effectively.

Program Management & Measurement

• Develop metrics and feedback loops to measure training effectiveness and adoption.
• Continuously iterate on training programs based on learner feedback and business needs.

Basic Qualifications

• 3+ years of experience in technical enablement, sales enablement, training, or instructional design roles in a global organization.
• Strong expertise in Salesforce.com training and enablement.
• Proficiency with e-learning and instructional design tools (Articulate Rise, Storyline, WalkMe, Iorad, Camtasia, Synthesia, or similar).
• Experience building and scaling training programs for diverse, global teams.
• Exceptional communication and facilitation skills; able to simplify complex technical concepts into clear, actionable insights.
• Ability to independently manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Experience in tech, SaaS, or marketplace businesses.
• Knowledge of adult learning principles and instructional design methodologies.
• Familiarity with Learning Management Systems (LMS) and e-learning authoring tools.
• Comfort presenting to large audiences and working across cultures and time zones.
• Sales experience a plus.

For Chicago, IL-based roles: The base salary range for this role is USD$100,000 per year – USD$111,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD$100,000 per year – USD$111,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$111,000 per year – USD$123,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$111,000 per year – USD$123,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$100,000 per year – USD$111,000 per year.

For Sunnyvale, CA-based roles: The base salary range for this role is USD$111,000 per year – USD$123,000 per year.

For Washington, DC-based roles: The base salary range for this role is USD$111,000 per year – USD$123,000 per year.

For all US locations, you will be eligible to participate in Uber’s bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber’s mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world – let’s move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role