Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.

We are seeking a highly skilled and experienced Technician Training Development Lead to help design and develop comprehensive training programs for our Ford, FordPRO, and Lincoln technicians. The ideal candidate will possess strong technical expertise, instructional design skills, and a passion for developing talent within the automotive industry. This role is responsible for ensuring our technicians receive the highest quality training, enabling them to excel in their roles and provide exceptional service to our customers.

Responsibilities

What you’ll do…

• Own development and maintenance of assigned training curriculum, managing multiple, concurrent, projects
• Support Training Development Supplier with data driven, needs based front end analysis to determine new course requirements using instructional design methodologies
• Keep the pulse of Ford and Lincoln Product Development to ensure course content currency
• Coordinate authoring of new, and updated, training course content by liaising cross-functionally to ensure course content technical accuracy
• Develop training aid (vehicle malfunction “bugs”, training bench assemblies, etc.) prototypes for use in classroom courses
• Coordinate the manufacture, shipment, and storage of course related training aids, parts, tools, consumables, and other course resources necessary to complete training courses at all North American Training Centers
• Forecast and manage spend, to approved budget, for future training courses
• Coordinate vehicle availability at North American Training Centers. Complete vehicle change outs to maintain vehicle technology relevance
• Conduct training instructor and dealership technician pilot course sessions, tracking and implementing changes needed to improve quality of training
• Direct online publishing of eLearning materials to dealership technician portal

Qualifications

You’ll have…

• A High School Diploma or equivalent
• 2+ years of experience in developing and delivering technical training programs is very important. This could include creating lesson plans, training manuals, and assessments utilizing instructional design methodology.
• 2+ years of automotive technology, systems, and/or diagnostics experience. Several years of experience as an automotive technician is preferred.

Even better, you may have…

• Vehicle Systems Knowledge: A thorough understanding of all vehicle systems (engine, transmission, electrical, braking, etc.) is essential.
• Diagnostic Skills: Proficiency in using diagnostic tools and equipment to troubleshoot vehicle problems.
• Computer Skills: You should be comfortable using computers, software applications (like Microsoft Office Suite), and learning management systems (LMS).
• Emerging Technologies: Awareness of new automotive technologies, such as electric vehicles, hybrid systems, and advanced driver-assistance systems (ADAS), is increasingly important.

Soft Skills:

• Organizational Skills: The ability to manage multiple projects and meet deadlines.
• Communication Skills: Excellent written and verbal communication skills are needed to explain complex technical information clearly and concisely.
• Interpersonal Skills: You’ll need to work collaboratively with technicians, instructors, and other stakeholders.

Additional Assets (Highly Recommended):

• Training Certifications: Automotive Service Excellence (ASE), or Automotive Original Equipment Manufacturer (OEM) certifications in relevant areas (engine repair, electrical, brakes, etc.) demonstrate your expertise.
• Curriculum Development Software: Familiarity with curriculum development software and e-learning platforms.
• Technical Writing Skills: The ability to write clear, concise, and accurate technical documentation.
• Several years of experience as an automotive technician is preferred.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD

This position is a range of salary grades 6-8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.

About Organization

We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.