Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Learning Experience Designer (LXD) develops engaging, technically accurate learning experiences that enable Equinix Data Center employees to perform at their best. This role blends creativity, instructional design, and technical understanding to translate complex data center operations into intuitive, interactive training. The LXD partners with subject matter experts and cross-functional teams to design scalable learning solutions that drive behavior change, support business goals, and advance the mission of building the best data center workforce on Earth.

Responsibilities

• Design and Develop Learning Experiences – Create impactful, experiential learning solutions that align with adult learning best practices and address performance needs identified through job and task analyses
• Translate Complexity into Clarity – Transform sophisticated technical concepts into clear, concise, and engaging multimedia experiences for diverse audiences
• Collaborate with SMEs and Stakeholders – Partner closely with internal subject matter experts, project managers, and global teams to ensure content accuracy, scalability, and alignment with operational standards
• Leverage Modern Learning Technologies – Design interactive courseware, video, and extended-reality (AR/VR) learning experiences that engage international audiences
• Build with Excellence – Apply authoring tools (Articulate 360, Adobe Creative Suite, and other industry platforms) to create interactive, accessible, and technically functional eLearning
• Develop Assessments and Job Aids – Create instructionally sound assessments that measure knowledge, skill, and on-the-job performance outcomes
• Continuously Improve Learning Programs – Use learner feedback, analytics, and research in adult education to refine and modernize existing programs
• Deliver Projects on Time – Manage multiple development efforts in an agile environment, communicate proactively, and adapt timelines when required
• Champion the Brand and Mission – Ensure all content follows Equinix branding and quality standards while contributing ideas that shape the future of our global training strategy
• Foster a Culture of Innovation and Learning – Share best practices, experiment with new learning modalities, and help strengthen a team culture grounded in creativity, accountability, and collaboration

Qualifications

• 5+ years of progressive experience in instructional design, learning experience design, technical training, or technical writing, preferably in technology or engineering environments
• Proven success designing and developing learning across multiple delivery modes: eLearning, mobile, video, gamified modules, virtual learning, and live simulation
• Demonstrated ability to operate in a fast-paced, agile, project-driven environment and apply strong design sensibility across all deliverables
• Strong analytical and creative problem-solving skills; able to balance learner needs, business priorities, and design excellence
• Advanced experience with Articulate 360, Adobe Creative Suite (Premiere, Captivate, InDesign, Illustrator, Photoshop), and comparable authoring and multimedia tools
• Strong visual and storytelling acumen; ability to design illustrations, animations, and UI/UX elements for technical audiences
• Familiarity with learning experience design principles, design thinking, and agile development methodologies (ADDIE, SAM)
• Experience working on cross-functional teams and managing vendor or translation workflows for multi-language course development
• Exceptional attention to detail in grammar, style, and overall instructional quality
• Experience defining and tracking learning metrics, QA, and content performance indicators
• Bachelor’s degree in Instructional Design, Educational Technology, or related field required; Master’s degree preferred

Ideal Candidate Profile

The ideal candidate is a creative problem-solver who thrives at the intersection of technology, design, and learning. You combine empathy for the learner with curiosity about how things work in the data center. You are energized by collaboration, comfortable with ambiguity, and passionate about delivering learning experiences that make a measurable difference.

The targeted pay range for this position in the following location is / locations are:

United States – Dallas Infomart Office DAI : 80,000 – 120,000 USD / Annual

Canada – Toronto Office TRO : 81,000 – 121,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: – Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. – Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. – Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: – Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. – Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). – Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. 

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.