Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact:

As a Training Solutions Manager you will own aspects of the day-to-day operations for both small and large scale customer training events.

You will be responsible for overseeing multiple projects within Axon Training to ensure they are completed on time, within budget, and meet the desired goals. You will work closely with project managers, stakeholders, and team members to develop and execute project plans, track progress, and communicate updates to key stakeholders.

You will lead and be responsible for program management specifically to Axon Training Products. Developing sales and marketing collateral for the Axon Training Pod program (ATP), the Developmental and Experiential Leadership Academy (DELTA), and additional new revenue generating products and courses under the Axon Training umbrella.

Additionally you will build and cultivate the sales pipeline for these programs, and ensure the pipeline and revenue forecasts are current and up to date.

What you’ll do:

• Develop and manage project plans, timelines, and budgets for multiple projects.
• Coordinate and prioritize project resources, including personnel, materials, and equipment.
• Monitor and track project progress, identify potential risks and issues, and develop solutions to address them.
• Communicate project status, updates, and changes to project teams and stakeholders.
• Conduct regular meetings with project teams to review progress, discuss challenges, and provide guidance.
• Ensure projects are completed on time, within budget, and meet quality standards.
• Collaborate with stakeholders to define project requirements, goals, and success criteria.
• Manage relationships with external vendors, partners, and suppliers as needed.
• Conduct post-project reviews to assess outcomes, identify lessons learned, and make recommendations for future projects.
• Stay abreast of industry best practices, trends, and technologies to continuously improve project management processes.

Responsible for operations supporting Axon Training Events to deliver positive training outcomes for customers

• Collaborate with the Axon Training Team and internal Axon Organization cohorts to support customer and instructor related needs.
• Continually identifies and implements Axon Training process and workflow improvements as necessary reducing redundancy and increasing efficiencies.
• Accelerate adoption of Axon solutions through training opportunities and initiatives (Virtually & In-person)
• Required to travel a minimum of 50% of the time to support customer facing engagements with flexibility on short and advanced notice(s).
• Clearly deliver training theory and best practices instruction to internal partners, instructors, operators, and our customers.

Act as Subject Matter Expert:

Be an expert in Axon’s products and services; effectively deliver in-person training and product demonstrations to internal teams, customers, potential customers, and our distributors.

• Join Forces with Axon product Leads to maintain expertise and proficiency on new technologies and products

Your Day-to-Day:

As a Training Solutions Manager, you will:

• Manage aspects of the day to day operations to support Axon training state academy programs to ensure our customers receive a world-class training experience.
  • Liaison with existing and new state academy leaders in order to bring new facilities into the fold
  • Coordinate logistics and secure partnership agreements in furtherance of the new initiative
• Program Management of the Axon Training Pod (ATP)/VR Initiative
  • Attempt to build pipeline for the new ATP/VR Initiative
  • Technical and customer support via email and telephone
    • General Training Inquires
    • Assist in the proliferation and scaling of ATP interest and business development
• Provide In-Person support for Axon Training customer engagements with flexibility on short and advanced notice(s).
  • Deliver product demonstrations to internal partners, customers, potential customers, and our distributors.
  • Collaborate with Axon Executives and Axon Sales teams to deliver training initiatives
  • Assist those training departments which are having challenges with optimizing outcomes and achieving higher levels of efficiencies with their TASER Program.

Basic Qualifications

• BA/BS or equivalent work experience
• Minimum of 50% travel required
  • Ability to manage day to day responsibilities while traveling
• 3+ years of teaching experience (classroom, online, or both); professional experience in training, adult education, and higher education
• Proven knowledge of training development and apply this knowledge to a law enforcement/public safety context.
• Experience and interest in learning new/emerging educational technology (VR/AR, mobile-based learning, online learning platforms, etc.)
• Scope of Problems to Solve:
  • Preparation: Stays current on the latest product features and benefits to appropriately train customers.
  • Goal setting: Delivers against assigned functional and individual M&Ms.
• Communication and Influence:
  • Vision: Understands team’s vision and can answer questions from cross-functional stakeholders.
  • Alignment: Clarifies their understanding of deliverables, priorities, and timelines for assignments within their team. Proactively communicates and ensures alignment with stakeholders outside the Training team.
  • Communication: Exceptional interpersonal, written and verbal communication skills.
  • Presence: Exceptional presentation skills that facilitate and enhance on-premises learning and drive adoption through product demonstrations.
• Technical Depth and Creativity: MS Office Technology: Proficient in Microsoft office suite, slack, Carbon Voice, Voxer, Sharepoint and Smartsheets.

Preferred Qualifications

• Experience as a TASER Master Instructor
• Flexibility on schedule and travel
• Exceptional communication and organizational skills
• Exceptional time management skills
• Strong writing and critical thinking skills
• Military or law enforcement experience

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 89,200 in the lowest geographic market and USD 133,800 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.