How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities

• Design and Development of eLearning materials/courses
• Facilitate instructor led training sessions on various IT applications using provided scripted materials.
• Train & Support learners on assigned applications and organizational workflows related to their appropriate role in a variety of settings. 
• Support end users during upgrade go-lives, via labs, team meetings, one-on-one support as well as through assigned help desk ticket requests.
• Master the assigned applications and workflows relevant to your training area(s).
• Manage classroom rosters, attendance, exams, completion, and competencies within the Learning Management System.
• Develop/Assist testing scripts and training environment (as applicable).
• Develop/Assist with creation and updates of training materials.
• Stay current with industry trends and advances to enhance training content and outcomes.
• Other duties as assigned and required.

Required Qualifications

• Bachelor’s degree or better in a healthcare related field, information systems, education, human resources/organizational development or an equivalent amount of relevant education and experience. 
• Two to three years of relevant professional experience. 
• eLearning design and development knowledge/experience
• Adaptable to technology and technology changes. 
• Able to effectively deliver scripted training material to groups of varying sizes for several hours and the willingness to adapt to challenging training situations and learning styles and modalities. 
• Ability to build rapport, engage adult learners and establish an enjoyable learning environment. 
• Strong organizational skills. 
• Strong interpersonal and effective communication skills. 
• Proficient computer skills including Microsoft Word, PowerPoint, and Excel. 

Desired Qualifications

• 3-5 years of experience in facilitating classroom learning experiences.
• One year of healthcare training or operational experience. 
• Experience creating training materials for end users.
• Familiarity with using an LMS to track training.
• Experience/knowledge of Articulate Storyline, Rise and A.I.
• Proficient computer skills including Microsoft Word, PowerPoint and Excel, Teams, One-Note

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.