OneStream is looking for a Vice President of Global Education Services (GES) to join its Education Services team. The Vice President of Global Education Services (GES) will lead and oversee the strategic direction, development, and execution of our technical global education initiatives. This role is pivotal in driving the success of our education services, which include Content Development, Certification, Instructor-Led Training, Creative Production, Press, and Systems. The VP of GES will ensure the department continues to innovate and deliver high-quality technical educational programs that meet industry standards and exceed internal and external constituency expectations. The department has been recognized with the prestigious Computer Education Management Award (CEdMA) Enterprise Impact Award for 2024 and the Gold Award by the Brandon Hall Group for Best Advance in Creating an Extended Enterprise Learning Program for 2023.
Primary Duties and Responsibilities
This role has a strong Sphere of Influence nature to it. There are many user consistencies that need to be address across a broad education enablement approach. The approach needs to address the continuum from New Product introduction, content creation, enablement and content delivery. This will require engaging and influencing department staffers beyond direct reporting relationships. This will include (but not limited to) Product Development, Sales/Pre-Sales, Services, Alliances, Customer Success and Support.
The VP, Global Education Services is responsible for supporting senior leadership personnel by managing lower-level departments and business operations. Their duties include relaying information about business objectives or company policy changes to Department Directors or Managers, meeting with company Executives to develop business strategies and overseeing departmental projects and initiatives.
- Develop and implement the strategic vision for the Global Education Services (GES) department for the purposes of profitability, scale, product adoption, product expansion, and annual recurring revenue. This includes an AI strategy for creation and consumption.
- Create functional strategies and specific objectives for the GES departments.
- Develop GTM strategies and recommendations for all technical education modalities, including driving customer consumption.
- Serve as the GES executive stakeholder and bridge between the cross-functional departments and teams in growing and maintaining commitment to vision and other strategic objectives and priorities.
- Act as a trusted business partner to the Strategic Alliance organization and maintain consistent and strong alignment with Sales organization.
- Establish and drive monetization models for education services.
- Oversee technical training offerings and delivery covering all delivery modalities (i.e., on demand, ILT, webinars, certification exams, micro courses, videos, podcasts, books).
- Lead and manage a team of ~50 employees across various functions including Content Development, Certification, Instructor-Led Training, Creative Production, Press, and Systems.
- Manage the department’s budget and resources effectively to maximize impact and efficiency.
- Serve in a customer-facing role to support GES Sales Account Executives.
- Drive the achievement of key performance indicators (KPIs) and departmental goals.
- Ensure the delivery of high-quality educational programs that align with industry standards and internal and external constituency needs (i.e., customers, partners, employees).
- Foster a culture of innovation and continuous improvement within the department. · Collaborate with other departments to integrate educational services into broader company initiatives.
- Monitor and evaluate the effectiveness of educational programs and make necessary adjustments to improve outcomes, KPIs, and OKRs.
- Represent the company at industry events and conferences, promoting GES and its achievements.
Required Education and Experience
- Bachelor’s Degree in Finance, Accounting, or 10-12 years related work experience.
- 7-10 years of experience leading a diverse team.
- Minimum of 7 years project management experience or equivalent level of technology project lead experience.
- Prior Consulting Services, Sales, or Presales experience.
- Leadership & Strategy
- Bachelor’s degree in Education, Business Administration, or a related field.
- 15+ years of experience in corporate education, training, or a related field.
- 8+ years in a senior leadership role with global scope, managing geographically distributed teams
- Proven track record of building and scaling global education programs in a high-growth and fast-paced environment.
- P&L Ownership & Business Acumen
- Proven ability to own and grow a multi-million dollar P&L.
- Experience managing third party vendors and training partners.
- Experience in building revenue-generating education offerings.
- Strong understanding of industry standards and best practices in education services (i.e., TSIA, CEdMA, IDC)
Preferred Education and Experience
- Master’s degree in Education, Business Administration, Finance, or a related field.
- Experience in the SaaS industry or with IT education services.
- Experience in Corporate Performance Management (CPM) strongly preferred.
- Familiarity with SaaS metrics and how education drives adoption, retention, and expansion.
- Experience collaborating closely with Customer Success and working with customers to develop training plans for centers of excellence.
- Deep understanding of modern learning principles, instructional design, and LMS platforms.
- Strong experience of strong collaboration with Partner Enablement, Customer Success, Consulting, and/or Sales teams.
- Familiarity with product management.
- Industry association board member experience and familiarity with award-winning educational programs and initiatives.
- Experience with high stakes, legally defensible, technical certification programs, including hands-on performance testing.
- Experience implementing or managing an academic alliance with universities, vocational schools, and/or the military.
- Experience implementing learning management and/or learning experience platforms.
- Experience designing and implementing a fee-based subscription program.
Knowledge, Skills, and Abilities
- Strong track record of building a high-performance team; attracting, developing and retaining talent.
- Exceptional leadership and management skills.
- Strong strategic thinking and planning abilities.
- Excellent communication and interpersonal skills.
- Ability to foster a culture of innovation and continuous improvement.
- Proficiency in budget management and resource allocation.
- Strong analytical and problem-solving skills.
- Ability to represent the company effectively at industry events and conferences.
- Knowledge of current trends and best practices in corporate education and training.
Supervisory Responsibilities
- This position is responsible for leading the direct supervision of the Education Services team.
Travel
- This role requires regular travel.
Who We Are
OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.
Why Join The OneStream Team
- Transparency around corporate structure, salary, and benefits
- Core value of customer success
- Variety of project work (not industry-specific)
- Strong culture and camaraderie
- Multiple training opportunities
Benefits at OneStream
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:
- Excellent Medical Plan
- Dental & Vision Insurance
- Life Insurance
- Short & Long Term Disability
- Vacation Time
- Paid Holidays
- Professional Development
- Retirement Plan
All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.
OneStream is an Equal Opportunity Employer.
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