Job Description
Compensation Range
$20.00 / Hour
Position Overview:
Training Support Intern
You may know us as a company with great food…You may also know us from being named to the FORTUNE Magazine “100 Best Companies to Work For®” list since 2014…What you may not know is how much fun Cheesecake Internships are!
As a Cheesecake Training Support Intern, you will play an integral part in supporting our Staff Training department by assisting with ongoing projects and responsibilities that relate to your future career. You’ll have the opportunity to learn the ins and outs of how a Performance Development department functions by interacting with the entire team as well as cross functionally with other departments.
Reporting to the Training Manager, you will work with a Staff Training team of five, located in Calabasas Hills, CA, supporting the Performance Development Department function for a $3.4 billion public company with over 300 restaurants and more than 47,500 staff members.
You’ll thrive in this internship if you are:
- A strong communicator: You’re capable of articulating a message in a clear, concise, and conversational manner.
- Service minded: You’re a people person who effortlessly provides exceptional support whether it’s over the phone or in person.
- A team player: You love collaboration and always show respect for the views and contributions of others.
- A creative problem-solver: You have an uncanny ability to think outside-the-box, using the resources at hand to effortlessly get to the bottom of an issue.
Here’s more of what you’ll get to do:
- Learn from a team focused on developing innovative and interactive learning solutions that engage the learner and support our culture of sharing and fun.
- Assist with the development and maintenance of our competency-based learning tools, including job aids, leader led materials, job shadowing experiences, coaching tools, web-based eLearning, testing and certifications, as well as other development tools that support our company’s Mission, Vision and Values.
- Review feedback and partner with the Instructional Design Team to implement improvements as part of continuous improvement cycles.
- Support coordination of components of large-scale training events, such as our annual General Manager’s Conference.
What we require:
- Currently enrolled in a post-secondary educational institution.
- Completed a minimum 2 years in post-secondary education.
- Majoring in Instructional Design or related field.
- Minimum GPA of 3.0.
- Available to work a minimum of 20 hours per week
- Available to work from the Support Center at least 3 days per week (Tues, Wed, Thurs)
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
What we offer:
- Sick Time (In locations where required)
- Medical Plan Available (Must meet service and hours requirement)
- 25%-35% discount when dining as a guest
About the Company:
Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.
We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
#SoCheesecake #LifeAtCheesecake
