Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc. 

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Join Caterpillar Safety Services as an Instructional Designer and help create the learning experiences that strengthen safety culture, leadership capability, and human and organizational performance. Your work will support organizations striving to build safer, more resilient workplaces.

This role is ideal for a curious, collaborative instructional design professional who excels at transforming complex concepts into clear, engaging learning solutions. You’ll partner with subject‑matter experts and consultants to design training that is practical, relevant, and aligned with Caterpillar methodologies.

What You’ll Do

• Design training modules, courses, and programs that support Caterpillar Safety Services processes, methodologies, and customer needs.
• Gather and analyze course performance data to measure training effectiveness and identify opportunities for improvement.
• Review, refresh, and maintain training materials to ensure content is accurate, impactful, and instructionally sound.
• Evaluate new training methods, tools, and content formats to determine feasibility for future programs.
• Collaborate with subject‑matter experts to translate technical and behavioral concepts into structured learning experiences.
• Develop storyboards, job aids, multimedia learning assets, and eLearning modules that support safety culture transformation.

Why This Role Matters

• Impact on Safety Culture: Your work directly contributes to improving safety performance and leadership behaviors across industries.
• Instructional Influence: You will shape the design, structure, and effectiveness of training programs used by customers worldwide.
• Cross‑Functional Collaboration: You’ll work closely with consultants and SMEs to deliver learning solutions that drive real‑world results.

What Skills You Will Bring

Effective Communications Ability to communicate clearly and professionally in writing and verbally. Skilled at presenting ideas and avoiding unnecessary jargon. Listens to feedback and uses it to improve communication effectiveness.

Training and Development Strong understanding of learning theory, instructional design principles, and instructor‑led and digital course development. Proficiency with Adobe Captivate, Articulate Rise/Storyline, LMS platforms, and related tools.

Relationship Management Builds strong working relationships with SMEs, consultants, customers, and peers. Responds promptly to requests, monitors satisfaction, and collaborates to resolve issues.

Service Excellence Delivers high‑quality instructional products, responds quickly to customer needs, and uses feedback to improve future training materials.

Decision Making and Critical Thinking Applies structured analysis to evaluate training needs, interpret data, and guide instructional decisions. Organizes information, prioritizes issues, and assesses risks and alternatives.

Problem Solving Identifies and documents problems, evaluates stakeholder perspectives, and develops solutions using fact‑finding and diagnostic tools.

Top Candidates Will Have

• Bachelor’s degree in Instructional Design, Instructional Technology, Education, or Communications.
• Portfolio demonstrating storyboards, job aids, multimedia assets, and eLearning modules.
• Proficiency in multimedia tools (basic graphic/audio editing).
• Instructional design certifications (ATD, eLearning Guild, or university programs).

Additional Information

The primary work location for this role is Portland OR Peoria, IL, with a requirement to work on‑site full‑time at a Caterpillar facility.

Up to 10% travel may be required.

Domestic relocation assistance is not available.

Sponsorship is not available.

Posting Date: 1/30/2026 – 2/12/2026

Summary Pay Range:

$97,530.00 – $146,290.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen. 

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.